Victoria B Ffg

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Verified Reviewer
| map-marker Taylorsville, Utah

Bad Review

I would like to say I took my hyundai elantra to AAMCO and they said we needed a new transmission and so we left the vehicle there after 2 weeks, we received a letter in the mail stating our car was impounded in west valley Utah. we were shocked we went to AAMCO and they did not know it was gone almost for two weeks.

we then went to impound lot the car was tore up new stereo gone wires everywhere. the trunk had a speaker in there also gone.

All of personal paperwork was gone from the glove box.called AAMCO in Taylosville to get it picked up that took more than a week. They had to pay for that. It is April and they wont speak to me about it.

I have called the manager Monty who will not return my call. I called today and the engine is almost done but nothing about replacing the inside of the vehicle so I am going to the extreme for help . Apparently their shop was buglarized your keys hang on the wall for anyone to get. I was also charged for oil change that I did not ask for when I asked for copy of the work order, it was different from the one I originally received.

I have been charged $3,574.00 and they will not take off any amount after all this problem with them.

I would never recommend this AAMCO in Taylorsville, Utah to anyone. We will see what becomes of this.

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Pros:
  • Location
Cons:
  • Personnel bad service wont communicate with customers

Preferred solution: Price reduction

User's recommendation: Research these companies first

Anonymous
map-marker Bend, Oregon

This will be the 8th time iv been back with the same problem

Iv been back to aamco 8 different times to get my transmission fixed and I'm about to lose my job over this. I want my truck fixed I already paid for it. Obviously you guys are rebuilding it over and over at this point just put a new transmission in my truck and be done with it. If I lose my job or end up in the hospital again over this I will be sueing aamco. It slips and shifts hard from stop to 35 mph and it should not do that all together with rental cars I have paid well over 10k and that is ***
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User's recommendation: Do not go to aamco they will not fix it right and you will pay more and more.

Anonymous
map-marker Gillette, Wyoming

Bad service

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While traveling through Flagstaff the transmission on my motorhome had the oil pan gasket start to leak.

I contacted Aamco in Flagstaff told him I had a C 5500 with a motorhome on it and needed the transmission checked out. He said they could do it and to bring it in.

After sleeping in my car all night, in the morning in saw the store was open and went inside. While walking to the business counter, I notice BOTH bathrooms had out of order signs on the doors. Walking further into to the store the stench of cigarette smoke was very bad. At the counter was a man smoking and doing paper work.

I asked when he would be able to get me in. With a smirk on his face he informed me that he couldnt work on it as it wont fit on his lifts. I said I wanted it checked out anyway. I was informed at that time that he couldnt do that either.

He then offered very easydriving instructions to another shop. When I asked for paper to write them down, he chastised me needing to write them down.

WOW !!! BROKE DOWN IN A STRANGE CITY AND I GET THIS KIND OF TREATMENT!!!

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User's recommendation: Stay away from Aamco

Stacey M Xgg

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Verified Reviewer
| map-marker Council Bluffs, Iowa

Would not recommend!!

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Tomorrow I will be taking my vehicle in for the 4th time in less than a year! It has yet to be fixed correctly. Been completely replaced 3 times now. Takes several weeks in which I'm without a vehicle. And it cost me over $4,000. Extremely dissatisfied and disappointed. Will never do business with or recommend Aamco ever!
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Loss:
$4500
Cons:
  • Overpriced and under deliver
  • Bad experience issue not resolved

Preferred solution: Full refund

User's recommendation: Never

Reva R

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Verified Reviewer
| map-marker Randallstown, Maryland

More damage

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I brought my car in because it was jerking and shaking since my warranty company said I need to because theyre in network. My car was intentionally damaged by the AAMCO on liberty road in Randallstown MD and they are refusing to take responsibility.

AAMCO corporate said that theyre not responsible for what their franchises do so they wont help me. AAMCO is a nightmare. Now Kia cant even replace my engine without doing a lot of other work because of this negligence which is going to cost me over $3k when I supposedly only needed a sensor replaced. This location is also a bunch of scammers!

They created fraudulent invoices about my car issues after my car was no longer with them then had the nerve to lie like I couldnt tell and tried to tell me it was my original when I have my original.

Trash company. Do not ever use them for anything

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Cons:
  • Does not stand behind work
  • Cant repair cars properly
  • Scammers

Preferred solution: Pay for the damages to my car

User's recommendation: Never use AAMCO. If you can, go to a dealership

Chadd J Mtv

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Verified Buyer
|

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Verified Reviewer

Problems of warranty work

AAMCO - Problems of warranty work
I have had to return my truck 3 times and it is my daily truck that I have and that is how I make a living is working out of my truck. Im at the point where I would just like a refund I understand that they cant refund the parts but the labor they charged me a arm and a leg for they can refund considering they have not rebuilt it nor fix it correctly and so I would like to take it somewhere else that can do the job correctly I am sorry but I am not going to keep dealing with weeks excuse me months with out my truck anymore it is unexceptionable.
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Loss:
$500

Preferred solution: Full refund

User's recommendation: Don’t go to AMCO

Joe S Uql
map-marker El Paso, Texas

Attempted scam of an 85 year old man.

I just didn't feel like crawling under the car and doing the work .. although not much work is required.

I had a leak (common for this Chrysler brand) from the transmission electrical receptacle.

I took it to a local AAMCO on the west side of El Paso,TX. The car was kept overnight for diagnosis and I was texted next day to come by to authorize the needed work.

I went to the shop and was offered the repair cost of $2,100.00+. The girl behind the desk told me that they would have to install a new shifter plate and that they were not cheap. Then she stated the price at $1,800.00 for the plate alone and that the mechanic would not do the job unless this was done along with the new receptacle and that the total cost would be over $2,100.00.

She was nice, though ... she offered sources where I could finance a loan! And, ... when I questioned why the seals, gaskets, or whatever is leaking be replaced and only that, she told me a story about "another customer just recently came in with the same problem and that changing only the receptacle did not work and the mechanic had to redo the job and would never attempt to do the repair again unless the receptacle AND the shifter were replaced."

Of course, I refused to have the work done at those prices.

I took my car home, and I did a search online later and the expensive shifter plate was in the range of about $600 to $800.00. So, on that item alone the retail charge was at least $1,000 too high.

I pulled the electrical receptacle and discovered that I only needed to replace the two rubber 0-rings at a cost of about $4.00 or less. I replaced the two o-rings and re-installed the electrical receptacle. Two drops of transmission fluid appeared on my garage floor because I didn't wipe off the bottom of the transmission good enough.

(My bad!) I currently keep a white sheet under the engine/transmission and no other drips, drops, seeps, have appeared after several weeks of driving the car.

I would attest that I have saved over $2,000.00 by doing the job (if one wants to call it a JOB) myself.

Is it any wonder why AAMCO's reputation is in the toilet today. Read the reviews...

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Cons:
  • Outrageous prices
  • Ousrageous prices

Preferred solution: change to honesty policy and affirm on website.

User's recommendation: Do an online search for your vehicle, symptoms, etc., videos prior to taking it to ANY repair shop. At the least, you'll have an idea of what is or may be required? . Then decide ...

NumberonetransmissionrebuilderinOhio N

Your piece of *** shop owners that are not even American just bought an amco so they can stay in America with their Visa and they can't even change their own *** oil

Amco owners rotten piece of *** not even Americans they just Visa holders so they can live in the United States they can give a *** less about their employees or their customer I had a lifetime career with aamco until their new investment company bought them and recruited sandwich makers and foreigners from other countries and gave them a Visa as long as they had a business here they don't care about their employees their careers or the customers amco likes to stalk people's phones they look and see how much money you have in the bank that's how they price your transmission job they violate the law the franchise needs to be closed down aamco is nothing like when Anthony owned it before he passed away you investment companies don't know how they even change your own damn oil in your car you guys down talk people that's been doing this *** for 30 *** years or longer that's the reason why you can't find builders because they don't want to deal with you dumb *** *** shop owners with aamco they lie like a mother *** to the builder and when the builder opens up the transmission a real builder knows how to read a transmission in a transmission will tell you exactly what's going on they even stock certain builders even bad *** builders that was with Bill Schultz hot dog productions your low life piece of crap owners owners disrespect us people that's had a career with you I am no longer going to work for amco I am going to slander the living *** out of you all over the Internet and what I have to say I'm going to have facts behind it I'm going to help try to shut your *** down we're going to eliminate every single *** piece of *** amco owner shop that you even have I in a other group of builders that are not on your piece of *** dumb *** lying Facebook page we're going to shut you down and we're starting here right here in Florida so be prepared dumbassesand your crooked *** lawyer that works for you he knows that you break the law you stalk people's phones that's why you got to have their phone number you definitely make people's character and you slander them no matter where they go you stalk people and I've got proof of it I will never ever ever ever work for another *** *** amco ever again and if anybody says amco to me you're *** name is going to get slandered your name used to be a household name I'm going to help *** destroy you you people are nothing but low life coward piece of *** hide behind a *** phone your day is coming believe me your day is coming I call it my retirement plan the rest of my life in prison after I get done doing what I'm going to do to you so c'est la vie you low life piles of s***Stay the *** away from an amco

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Loss:
$100000
Pros:
  • Completely unsatisfied
  • La lie lie lie lie lie
Cons:
  • Lie lie lie lie
  • Manager wayne and mechanic dave are con artists

Preferred solution: Close your whole franchise down

User's recommendation: you will never get a recommendation from me I will always recommend my customers and other people to stay the *** away from an amco and matter of fact I go eat lunch every day at waffle House and I'm going to protest the living *** out of you

Anonymous
map-marker Philadelphia, Pennsylvania

Unsatisfactory

Hi AAMCO customers service here at 6726 Frankford Ave, Philadelphia, PA 19135 is unsatisfactory first Receptionist is unprofessional she liar they tell you anything to get you off the phone and dismisses you when you call in for update and treat you like you criminal I left my car there for three weeks and at first parts didnt come in I was told it be done by Thursday today so I call Wednesday to confirm the receptionist confirmed with me so I come in to today to pick my car up and now Im been told they still waiting for a part and they try to blame on me they was wait saying they was waiting for me to give them the go head but why would they confirm on Wednesday if they didnt have go head. Then they said it come in today the car be done by 5pm. This place is very unprofessional and disrespectful I would never come back here again.

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Cons:
  • Lousy customer service
  • Lousy customer service price gouging
  • Unsatisfactory

User's recommendation: Don’t go here at all

Anonymous
map-marker Houston, Texas

Still waiting for vehicle to be done after 30 days

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We have been getting the run-around about when our car's transmission will be done. I went there 10 days ago and saw it up on a lift with all of its parts in a pile on the floor. Today 4/5/22 I went there and it has not been touched. Manager state we hope to have it done " in a couple of days" same answer that I have been given over and over .
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Anonymous

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Verified Buyer
| map-marker Spokane, Washington

They took several weeks to even look at truck and then charged me $6800.00 and didn’t even fix it

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AAMCO - They took several weeks to even look at truck and then charged me $6800.00 and didn’t...
My truck has broke down 3 times on there behalf and they expect me to fork out the money for a tow truck every time to bring it to them when they are the ones that it is broke down.
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User's recommendation: Don’t use AAMCO

Anonymous
map-marker East Hartford, Connecticut

I had a problem at center 990002

I technician came to my house gave me a diagnosis and said I had leaks I my transmission. He gave me a estimate of 500 dollars, I consented they took the veichle back to the shop.

I never got a call back, three days later I called for the status of my Jeep. I was told the coolant line and the front axle was leaking, and that would solve the problem. I was informed the price would be 1,067 dollars to fix the problem. I paid the invoice at that time I picked up my jeep One week later I see that there was a puddle of oil in my driveway, I bought back my jeep after on week of driving.

I was told it was under warranty and they would fix the problem however after they did a deep diagnosis they said I had a faulty seal in my transmission. I thought they did a deep diagnosis the first time. Then I was told they made a bad diagnosis.

So I guess Im suppose to suffer for there mistakes.Im not a professional aamco is. I didnt get a choice if the the transmission was bad I wouldnt have fixed my Jeep, hover now Ive spent over a thousand dollars and I got back a car that was worst than when I gave it to them.where is the justice I feel if I was robbed, money is hard to come by in this pandemic.

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User's recommendation: Absolutely not, worst service of all times. If you want to get robbed aamco is the place to go. Thank you

William S Vsw
map-marker Matthews, North Carolina

Aamco not honoring warranty

Have brought vehicle back a few times due to transmission shifting in an out of gear d4. They keep saying nothings wrong an giving me the run around. This last time was giving a false diagnosis that it was ignition timing. Which is incorrect. Jus spoke with technician an he says he went off suspicion an also did not fully diagnose it cause I was waiting in lobby an did not want to be rushed. I was more than willing to wait all day but that was his excuse for not doing his job. I feel as if they are dragging this out till warranty is up to get money out of me. Also wanted to charge me 140$ to adjust ignition timing when I myself had already done it after I installed new distributor with a timing light...
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Loss:
$300
Cons:
  • How they treated me and didnt help at all
  • Never fixed car

Preferred solution: Let the company propose a solution

User's recommendation: Have someone mechanically knowledgeable with you so you don't get taken advantage of.

Priscilla M Pnh
map-marker Austin, Texas

My vehicle is not fixed after 2 attempts

My wife dropped off vehicle 2 times and still leaking.we are not happy with the result or service we are taking it elsewhere and want a refund.
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Loss:
$900

Preferred solution: Full refund

User's recommendation: Failure is not acceptable

Anonymous
map-marker Concord, California

HE ACTUALLY HELPED!!

(310) 836-**** Los Angeles, CA Paul, a local shop owner in LA helped me a great deal with getting ahold of cooperate ties that need to hear real feedback from someone who was F*%Ked over from one of their franchisees
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