AAMCO
Reviews and Complaints
Malicious tactics (AAMCO Hooper Avenue, Toms River, New Jersey)
I have a friend who does repairs for my Honda Accord LX 2002 but apparently transmission repair is out of his league. March 6, 2020, I brought my car to AAMCO Hooper Avenue, Toms River, New Jersey and the first thing I asked was how much to rebuilt my transmission.
More or less had an idea how much it will cost because my uncle was a retired mechanic. My question was not addressed and instead the response was they have to look into it to find out what was the problem. Even though, I repeated many times that jerking is known to be one of the symptoms of transmission issues. Right there and there, I would like to find out so I can decide if their price is affordable or not.
If several thousands for the transmission then I would walk away and the next option for me was to buy a new car with all the safety gadgets. I find it impractical to spend several thousands for a 2002 Honda Accord even though it is a good car and well maintained.
To make the story short. Got a call the next day and 3 options were presented;
$ 5,500 remanufacture transmission with 3 year warranty
$ 4,500 rebuilt transmission
$ 3,900 certified exchange pre-owned
Dazed with the figure presented. If I decided to pull out my car I would pay $850 if I do so as fee for their diagnostic service.
Got no choice but to haggle for the least most expensive option.The General Manager put the certified exchange pre-owned from 3,900 to 3,500. The General Manager asked me what will make me happy and to keep me in their business. I haggled for $2,500 but we ended with $3,000. In addition, the General Manager even mentioned program about rebate.
Not a candidate for that program because I freeze my Social Security due to fraud. Nevertheless, he said that a $200 dollar rebate can be done to cover my tax plus $3,000 for the transmission. So we ended with this agreement.
The estimate sent to me was $3,129.00 so I called the attention of the General Manager that the agreed price was $3,000. Adjustment was done but the $200 mentioned to cover my tax was not given.
Since all your calls are recorded, would like to request AAMCO main office to review all the phone calls transpired between the General Manager, Luke H, and I.
It was clearly my understanding that a $200 dollar deduction to cover the taxes. All of a sudden the GM said it was for something else once the $129.00 was deducted. Phone calls were made from phone number 1 85* 872 ** ** March 7 from 10:08 to 12:08. For AAMCO main office, providing you estimate Q120499 for reference.
When you call a dentist to inquire how much it will cost for tooth extraction, cleaning, root canal, etc they are given in an up-front manner.
When I asked AAMCO how much it would cost for transmission rebuilt non was given. They knew from the start how much it cost (3 options) but that is how they do their business to keep you in a limbo and then present enormous charges at the end.
At the end, I was charged $1,186.80 for labor, $1,813.20 for parts, $100 for supplies and $205.38 for taxes. A total of $3,305.38 for a certified pre-owned transmission with a 12 month warranty.
Am writing this for others to have an idea how much the charges for the transmission and labor plus the shenanigans.
This way you clearly decide if to push through or buy a new car.
Another issue I have to face is how long the transmission will last. The warranty is only 12 months and if the issue of jerking occurred on the 13th month then goodbye to my investment of $3,305.38 for a certified pre-owned transmission.
Annaliza B
- Courteous employees
- Slow delivery of service
- Week to put a certified pre-owned transmission
Preferred solution: Price reduction
User's recommendation: If you know the issue with your car, ask for black and white estimate before proceeding.
I was charged $3000 to have my transmission repaired ,it’s leaking transmission fluid and the transmission is not shifting properly. I contacted the corporate office and still they have not honored Th
User's recommendation: Make sure your car is working properly before taking it
Worst customer service
Preferred solution: Deliver product or service ordered
User's recommendation: No the one is Moreno Valley sucks!!
*** service
- Nightmare
- I was hoping to get my car fix and all they did was rip me iff
Preferred solution: I want the money back they charged me for parts I brought on my spare truck the casing they charged me for the towing they charged me for and the 1600 dollars I just had to have replaced all the wiring on my 02 sensors that they broke and the transfer cas
User's recommendation: Don't go find another shop or place
Discrimination
Preferred solution: Let the company propose a solution
Bad service
Preferred solution: Deliver product or service ordered
I have paid out $6800 dollars to this company and still have a oil leak which was what I put my car in the shop for and the engine light is still on and the oil still leaks plus the mechanic gets off
Old used parts in my truck instead of new parts
Compliance, Fraudulent practices
Service work was not provided I was charged the general manager shipped back my vehicle twice without doing the work causing my engine to blow he refunded the original $550 now I have a Motor that is blown and he doesn’t want anything to do with it I have a police report for fraud and I also have two mechanics sign signatures prior to bringing it to him the engine was running and after I was told by the service center manager of Amoco to take you to another location he did not want to work on my piece of crap causing me detrimental harm for my vehicle being tied up for eight weeks at his location he had people out sick he had an app to employees working on my vehicle that Had no experience with such a problem this has caused me to reduce my business due to lack of vehicle I am just wanting to be made whole again I spoke to Sam Minaj manager and owner of said location he basically told me to go pound salt I am a certified ASE mechanic with over 40 years experience I took it to a reputable shopTo get said work done as you see by the picture enclosed the work that was supposed to be done caused my head gaskets to blow and also my engine to overheat and have detrimental harm needing replacement Also said unit broke down and had to be towed and now he is denied to paying the tow bill he said he would pay, he also explained to me he supposedly fired the employee that worked on my vehicle allegedly the employee was fraudulent which meets me to believe that a Q&A was not done at that facility before the vehicle was released I have now been without the vehicle for over 10 weeks and now the motor is blown because of the inapt employees working on my vehicle I look to be hall I am out of pocket for a new engine $5870 needed to repair and replace my engine I tried to be very cordial with Mr. Minaj but unfortunately he is not the professional I thought that represented Amoco transmission corporate I was hoping to avoid going this route but if I do not get results or get restitution I will have to take this to another level I thinkMaking me whole again and having money to repair my vehicle would be great I am holding off from calling channel 8 consumer on your side legal affairs because he did represent to me that he did not do the work and charge me for it twice as I mentioned before there is a police report filed and he refunded my money after he realized my motor was blown please see all enclosed pictures Of the freeze plugs that were supposed to be replaced causing blew by while Engine was running and causing my motor to overheat and blow this general manager was very non-concerned about what took place at his facility I am looking to be made whole not looking for any further problems you can reach me at 813-428-**** James Roy ACID audit controller insurance division state of Florida independent licensed contractor and fraud investigator, all lines insurance adjuster w3739A I look forward to a follow up return call Thank You
- Doing business with aamco
- Corporate name
- Corporate reputation
- That i had to call police for my safety
- Sam minosh
- Entire experience
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMot getting my car fixed after getting bolled
- Time frame
- Bs by the manager and the 4 weeks ot took to fix
- Incompetence
Preferred solution: Let the company propose a solution
Pissed and ripped off by Aamco
User's recommendation: DO NOT PATRONIZE they are scammers
Just want what i paid for no more or no less.again out 5200.00 and no truck for 5 weeks and still no vehicle.
Preferred solution: Deliver product or service ordered
Do not use them ever
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Upper San Gabriel Valley, CaliforniaStay Away from this place: AAMCO in El Monte Ca
- Commercials
- Incompetence
- Should not have relied on the national aamco brand
- Lack of communication
Preferred solution: Full refund
AVOID THIS PLACE
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The shortcomings and defects of your vehicle are not their fault.
google it put aamoco phone number in your search box