After our car's transmission work was done, I jokingly asked the tech to provide proof that the work and subsequent leak they said is there after they completed transmission work was fixed (afterall, no leak was there before). He got angry...that should have been my cue that this was going to get ugly! Called this morning @ 6am (PSDT) to inform this location that the transmission they repaired and charged me $548.17 on December 1, 2015 to repair is leaking. Prior to the car being returned to us, we were told the transmission had been repaired but their was a leak. It would be test driven and leak but would be sealed. Obviously it wasn't done - the transmission is leaking!!! @ 6:15am (PSDT), I called back to find out if they had a warranty. Was told "30 days on parts and labor". I hung up. I then spent the next eight hours trying to work out how to get the car to this location from New Orleans. @2:30pm (PSDT), called back and asked to speak with Paul (the owner), I was rudely told he was out of the office for the next 1month, 2months, 3months, 4months, 5months -angrily. When I said I need to discuss the car that was repaired last week and has been leaking. Was then BLASTED, YELLED at the accused of blocking my number cause I am hiding or trying to hide something. First of all, instead of worrying about why my phone is blocked they needed to worry about the fact that I paid for repair that was not completed. They needed to be more concern with the fact that they are doing sub-par work and hiding and using strong arming when asked to deal with a repair that was not completed when services was paid. When I called this office on November 23, Paul spoke with the at length to get my business; however, since the car was received I had not been able to get a returned call from Paul. His staff continues to say he is out of the office, is rude, yells me when being told a problem exist with the repair, is more concerned about my calls coming from a "blocked" number than making sure they take care of business. Be sure to check around and find a location that takes care of the services you pay them to perform...BUYER BEWARE! BTW - I will be reviewing options to report the abusive behavior of staff at this office, filing a claim for the cost of the repairs and if necessary seek legal actions against this location. I have recorded all conversations between myself and this location for my record! BTW, the insisted on getting a check after signs posted says they take credit cards...now I know why...once they cash the check and you have a problem, it's difficult to get your money back....complaint in progress!