AAMCO
Reviews and Complaints
Rebuilt Transmission Fails After 12,000 Miles! (They Refuse to Honor Warranty)
I had my transmission rebuilt at the local Aamco transmission shop and purchased the 10 year 100,000 mile warranty. It took them four months to finish the work. Then, three months later (maybe just a few thousand miles tops) I already needed warranty work. They refused to cover the costs despite the warranty, but eventually, after causing enough of a scene, they did so. Now, about a year later (around 9,000 miles) something inside the trany has gone and it can't go past 50 mph. They are, once again, refusing to pay for the work; saying it's not warranty related despite the damage being INSIDE the trany. They are also saying that, all-of-the-sudden, I never purchased the warranty. When I countered this lie, he then said that I actually had a 12-month warranty. Their story and reasons keep changing but the underlining problem is their work is sub-standard and they continue to refuse to pay for the repairs to a transmission that they just rebuilt.
During the initial rebuild they did on my trany, their management changed twice. When I came back for the first warranty work their management had changed again. Now, when I went back for this latest problem, they have changed management several times since once again!! They keep changing management in order to refuse prior warranty work due to loss of paperwork, miscommunication, and boldface lies.
Not covered under warrantee (it's only been 6 months)
AAMCO worst place I've ever dealt with!
Don't go to aamco!!!
Transmision still not working proprely & damage to the car
AAMCO in Pearl River NY
I took in a truck that did not need a new transmission, I had a new engine put in the truck and wanted the transmission rebuilt because I use it towing an RV. They gave me a price of $1800, I told them to proceeded with the work. The next day I recieved a phone call telling me that it was going to cost $4300 that he had forgotten about re-sealing the transfer case and the solenoids were very expensive. So I called Grand Prize chevrolet and got prices on the alleged parts.
Much to my surprise the parts were $235 for all four solenoids, they alleged costs thousands, and under a $100 for the seal kit. I confronted the owner and explained that he was trying to rip me off. He is a slick fast talking liar be aware. I was furious but wanted the job done right so I agreed to pay $2700 and new I got screwed.
It gets better! I get the truck back a few days later and went to change the oil. I looked under the truck and they hadnt put on the new dust shield I had been promised. So I started looking at the transmission and the $1200 seal kit he alleged he was putting in and the seal kit for the shift mechanism also had not been changed either! What else didnt they do because my truck ran fine when I took it in.
I went down and confronted the owner, he swore they did all the work, I demanded he put it up on the lift and look with me. Much to his surprise I was right! He asked his mechanic why he didnt do the work and he said because it was a pain to change and mine wasnt leaking at the time so he didnt do those shaft seals. I said well they were in the kit I paid for the work to be done I want it done.
The owner agreed to do it and apologized. I brought the truck back a few days later they removed the transmission again showed me that they put new internal parts in and proceeded to put the transmission back together.
two days later I got the truck back, as I was driving out of the parking lot I had trouble putting the truck in gear, but it was after 5, we were going away and needed to leave and they were closing up.I got to the first traffic ight and the truck stalled, I got to the second light it stalled again. I called the owner and told him what happened. He said to drive it a thousand miles and they would adjust everything at that time.
Every time I drive the truck it stalls whenever I stop, the owner refuses to fix the problem and has also since told me that he refuses to honor the warranty or do any further work on the vehicle. They keep trying to say that there are other problems with the truck. I took my truck to my mechanic numerous times and he has gone through it and agrees that they had done something wrong and that there was nothing wrong with my truck literally the day before I took it to them he had serviced the truck and now they cant get it to run the transmission is a disaster nothing was adjusted right I caught them not installing parts I had paid for and they are completely dishonest.
Beware of slick talking Chris at AAMCO transmissions in Pearl River NY they are absolute flim flam artists and you cannot believe a word they say nor can you trust there work and they stand behind nothing they do, if they even do any work at all or just say they did.
RIP OFF!
Wripped Off
They Broke My Windshield
Aamco's EXTREMELY RUDE CUSTOMER SERVICE REP!!
Service that was not done in timely fashion
I'm scared to find out what Aamco will do to my car after putting in a complaint. I found so many unhappy people here I'm sick of Aamco. They should be out of business.
Horrible
This shop gave me the worst experience of my life, their front man Dennis will baffle you with bull until you have a headache. They will quote you one price rip your tranny out then drop a bomb on you in the order of 1200 more.
You can always have your tranny reinstalled for 1100 dollars LMAO. Do not use these guys, I know transmission work is expensive but this crew is dishonest including the owner Patricia Schneider. Hey Pat have you ever heard the phrase the customer is always right? Probably not if you were in the hospitality Biz your net promotor score would be in the toilet.
Remember this those of you who have transmission issues(let the buyer beware).
Dont use them there are other worthy reviews on line this isnt sour grapes just a very dissatisfied customer. They never tried to make it right to me that means they dont give a *** and are just waiting for the next victim
Horrendous Repair Workmanship
So called free check no
Don't trust Aamco in Butler, NJ
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I would not trust this shop to put air in my tire.
BEWARE!!!!!