Aamco Reviews and Complaints
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AAmco ripped me off then lost my documents
Don't go to Aamco at all. I went and they had me put 1,000.00 down just to start repairs and ended up paying 2449.00 with tax total and had to wait over 13 days before I could pick up the car. By then the State inspection had run out. After signing all their Liability disclaiming paper work; I went out to the car and found that my Insurance card-Which I needed for State re-inspection was not on the front seat with the registration!!! Of course I went back inside and asked????!!!! Now I was pissed! All this I tried not to show visibly. The manager's response was one of Oh well call your insurance company and have them mail you another one. Now I was angry. The result was that I made it to State inspection only to be told that the repair had wiped my computer otc codes clean and I now failed inspection for this and for documents!!! Don't ever go to Aamco. Let a vocational High School Student fix your problem 1st. Oh and by the way- My Transmission which never leaked left a spot in my Driveway. I wonder if it was it or KY jelly????- Laugh till it hurts if you Go their!!!- Water washing the bridge away!!!!- L.B. hosed in Delran New Jersey.
Customer Service Not a Priority for Aamco
I took my truck to be computer analyzed on a Wednesday to the Reading, PA location. They said they would call when it was done. They didn't. After an entire day and still nothing. So I went there. They said they didn't have the part. If I could leave the car, they would call when it was done the next day. Thursday they said the part went to the wrong location and a gasket was missing so they hadn't gotten to it yet but if I could leave it they would have in done Friday. It would take about an hour. I made an appointment for the next day and brought it back at 11:00. I called at 2:00 and it still wasn't done. At 4:00 the women was downright rude and said it will be done when it is done but for sure by 5:00. Then she called back and said it won't be done until 6:00. I went there at 6:00 and they had just pulled it in. I waited there until 7:00 to get it back. I have never dealt with anyone more unprofessional and rude. I am sure my truck would have still been there on Saturday if I had not waited there. I would not reccomend their service to anyone.
They had terrible service. I was dealing with a rep name dan. He told me several lies. 1. That my I needed to pay $20 for gas. When I picked up my car is was still empty. 2. I needed a battery. I had the same battery in my car when I picked it up. Paid $99 for and...
Aamco used me to ripped off my friend
A very close single female friend of mine lost her transmission, not knowing where to go or you to call, I told her I would research it to find the best place to take her car. I called 5 local transmission shops and asked for worst case price quotes, which means If her trans is totally ruined and we have to completely replace it, Aamco offer me the best service, with the best price and the best warrantee. I told my friend that sounded like the best place. She took the car there and they replaced the trans, because she was a woman and she didn't mention my conversation with them, they charged her a $1000 dollars more than they told me, but did the same work that we disscussed, they also gave her a smaller warrantee then they told me, and all this represents the customer service they provide
Lack of Customer Service | Aamco review from Atlanta, Georgia
The AAMCO Transmission shop in Alexandria, LA lacks good customer service. I don't know how their work is, but if it is anything like the customer service, I have recommended that my car dealership, which is footing the bill for fixing or replacing my transmission, take the vehicle somewhere else. For two weeks, AAMCO personnel have been telling me that they will get to the transmission in my 2001 Chrysler Town and Country van before the end of the week. Every time I have gone by the shop, they have not only not even moved my van, but also send a different person out of the office to tell me they will get on my van by the Thursday or Friday of each week. On the following Monday, I have gone by to see why they haven't even moved the van. They keep telling me they are backed up or somebody called in sick and they are short of help. I went back to my car dealer to let them know how poor the service and speed of getting my transmission looked at was going. On Monday, March 29th, the dealer sales person, who sold me the van is going to call them to find out why they haven't even moved the van. If they haven't made any attempt by the time the dealer calls on Monday, the dealer is having the van towed to somewhere else. One other thing that bothers me about this particular AAMCO shop. They have the AAMCO sign on the side of the building, which has holes in some of the building siding. I wonder if they care how their building and reputation looks.
Screwed me over 1,300 | Aamco review from Saint Paul, Minnesota
Aamco 1571 S. Robert St. W. St. Paul, MN 55118 is only good for screwing you over and wasting your time. I paid 1,300 for a rebuilt transfer case. Instead I got a piece of *** transfer case, that is bad now the third time in year and a half! really? I brought my 95 jeep grand cherokee in 3 times under warranty this last time, they would not fix it, kept pushing me away, and kept giving me excuses as to why my transfer case was not bad, but really it was. I also got a second opinion saying the transfer case is bad. I bring it in, it sat for two weeks, they told me they are not going to fix it cause now after all this time it is not in warranty. I never had such bad service in my life!
I called AAMCO (San Diego, California) about their free Engine Light check. John Doe aka JD (don't want to use real names) the site manager said it was free. I got to the shop, again I ask to make sure the engine light check was free. JD, in a super friendly attitude...
AAMCO does not stand behind warranty!
AAMCO in the Mission Bend subdivision of Houston, Texas, does not stand by its warranty! It prefers instead to milk customers then give them shoddy work! It is a wonder to me that I overcame my skepticism of the company's reputation and threw caution to the wind. And I regret that I did! After I paid $2K to have a rebuilt transmission installed in my vehicle (and part of that being extra for a 12 month/12,000 mile warranty) the vehicle has been in the shop to repair the repair 3 times - the latest being a sensor which malfunctioned. However, AAMCO will not honor its warranty, stating that the sensor is not part of the transmission! These people are unbelievable! If you want to throw good money after bad, go to AAMCO. Just remember to bring the grease,'cause it'll be a painful screwin' otherwise!
$3,200 @ AAMCO & a yr later another $3,200
A year and 2 months ago I had my transmission rebuilt for a 2000 Acura TL by an AAMCO dealer ("the experts"). Now my car is at another AAMCO dealer (thinking they would warranty their work) close to where it broke down & I have been informed that the transmission is shot due to the fluid level being 4 quarts low & my warranty has expired so nothing is covered. It was explained to me that I could have purchased a longer warranty, but failed to do so. I was also informed that this "$3,200" rebuild will come with a 3 year warranty. What? why couldn't the last one come with that warranty? The only reason I stopped the car was to get a soda & noticed an odor & then smoke coming from my drivers side tire. A warning light never came on (in a car full of warning lights). I am now on day 4 waiting to hear what this rebuild will actually cost me. Bottom line....DO NOT GO TO AAMCO - they obviously do not know what hey are doing if a $3,200 rebuilt transmission just lasts a bit over a yr.
I took my husband's car in to fix a problem with the left axle. After it had been there for 2 days, I was told they could not get the part needed until next week. I told them to just give it back and I would take it somewhere else. When I entered the car, I found the...
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