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What a horrible company | Aamco review from Pompton Lakes, New Jersey

im going to keep this short but feel it's necessary to give a heads up to you guys out there who are even thinking of taking your car to aamco. there was a problem with my transmission (car jerking, shaking, erratic shifting etc.). aamco told me my transmission would have to be replaced and i would be charged $4000. I figured if i were to pay that much money, i might as well go straight to the dealership and be sure the job is done right, with the right parts. long story short...they replaced it for $1000.00. $3000.00 less than AAMCO, coming straight from Toyota!!! ***!! The best part was, i was still covered under my warranty and didnt even know it!
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#175404 Review #175404 is a subjective opinion of poster.

Do not let AAmco take your transmission apart

AAmco is a straight fraud from the jump. DO NOT LET THEM TAKE your transmission apart. Actually DO NOT go there in the first place. Their trick is to get you in there get some stuff taken apart and then you are committed. So at that point they can tell you whatever price they want to cause you are commited to spending a minimum of $750 to put the transmission back together. If you put it back together and go somewhere else you are already out the $750. So then logically you think that you might as well let them do it cause I am already out the $750 and taking it somewhere else will cost even more. They commit you to a minimum money, then they have you. Do not go to them in the first place.
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Anonymous
#142445

So my car was suppose to get a diagnose through Aamco for my transmission that has been shifting hard. I go ahead and drop off my car to Ammco on 05/06/10 at 2pm, at about 4:30pm Jeff from Aamco calls me and tells me that they will need to open up the transmission to be able to tell me what's exactly wrong with it.

I asked Jeff that if I go ahead and get the work done through them once we know what is wrong with the transmission what price am I looking at? Jeff said between $1600 and $3200, $3200 being my WORSE CASE SCENARIO!. Well they opened up my transmission, and I did not hear from them until Monday 05/10/2010, Jeff informed me that I am looking at $4200, because the casing is broken. So I tell him that I will discuss it with my husband and call him back in 1 hour.

My husband calls him back after he's called other shops for estimates, and informed him that we will not get the work done through them because the price is Outrageous! He tells my husband that he will call him back because he needs to speak to his Supervisor. Jeff calls my husband back and tells him that he can do some of the work for $3200. My husband tells Jeff that we will pass, and that we are going to pick the car up.

Well now Jeff is charging us $1000 because they alleged that they opened up the transmission to check the inside.

Well see the problem is that the part that is needs to get replaced is the casing, where they can clearly see it without opening up anything. So now I am waiting for them to put my transmission back together so that I can pick up my car.

Anonymous
#124937

In all fairness, NO ONE knows what needs to be replaced in the transmission until it is out of the car and taken apart to see what parts are broken. The only way around this is to charge as if all the parts needs to be replaced, which would be very high. $750 for the removal is on the higher side, but not completely unreasonable.

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#175197 Review #175197 is a subjective opinion of poster.
My advise is to never take your car to be serviced at this AAMCO location 2157 N CICERO CHICAGO IL 60639. I dropped my car off at 8 am and at 9:30 am I received a strange phone call from the shop which consisted of "Has anyone been messing around with your car?" well...
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Anonymous
#574370

I wish i had seen these reviews before taking my car to aamco. I was taken in by an "internet special" that would diagnose my transmission problem for free.

Of course as the saying goes, you get what you pay for. After the free diagnosis, they ended up telling me that i would need to pay over $800 dollars to accurately diagnose what was wrong with my car which consisted of taking apart my transmission. After getting me to commit... i should have known better, i get a call back a couple of days later saying that the transmission repair would be over $3,800!!!

Hind sight is 20/20 don't fall for the gimmicks ..... run, run away fast and don't look back

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#172364 Review #172364 is a subjective opinion of poster.

My truck started on fire after Aamco rebuilt transmission

In Dec. 2009, my transmission wouldn't go in reverse. I took it into Aamco in Davenport Iowa and they "fixed" it. They rebuilt the transmission and I drove home to find that the drive shaft had not been put it right. Went back and had it fixed. I drove back home and parked my 98 Dodge Ram in the drive for two weeks. After two weeks I drove into town and the transmisssion had so much back pressure causing fluid to come out the fill tube and the transmission started on fire and I lost the whole truck. When the insurance company and I call them, they say it is my fault. What? My fault I took my truck there or my fault it started on fire? Aamco takes no resposiblity for their lousey work. I am out lost wages and used that truck for business. Trying to sue them, but Aamco lawyer hang up on me when I talked to him on the phone, a real smart *** Something needs to be done about these people and soon. Aacmo in Davenport Iowa refuses to take the blame for their unprofessional work and the fire. So much for the warranty they gave me too.
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Anonymous
#232155

give them a taste of their own medicine and burn their shop to the ground. revenge is a dish best served RED HOT

Anonymous
#115493

good luck with that, seriously messed up business.

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#171507 Review #171507 is a subjective opinion of poster.
Aamco Transmissions is a horrible terrible place to be avoided at all costs!
Aamco Transmissions is a horrible terrible place to be avoided at all costs!
Aamco Transmissions is a horrible terrible place to be avoided at all costs!
Terrible, awful, horrible place full of dishonest untrustworthy people to be avoided at all costs. The Aamco store located at 6629 Lomas Boulevard Northeast, Albuquerque NM Lomas Street in Albuquerque NM 87110 had my classic Ford with a four-speed manual for literally...
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Anonymous
#117362

Can we start a protest on the internet to see how many people that want to get involved,& find an Attorney that would take the case, & SUE Aamco.. What You say about this.

EVERYONE!!! ANYONE!!!

LETS GET IT STARTED.. Email ME..

BlessCarolB@yahoo.com

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#171191 Review #171191 is a subjective opinion of poster.
Loss
$3000
99% of all AAMCOs are looser unethical shops that are good at only one thing which is to *** the consumer out of their money. They know very little about transmissions and end up damaging most cars they touch. I have taken my old car that I am ready to trash to over...
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Anonymous
#313544

new undercover investigation conducted on Aamco! Demanding a refund? Check out Aamcolawsuit.wordpress.com

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#170037 Review #170037 is a subjective opinion of poster.

AAMCO of Escondido is a rip off!

AAMCO of Escondido charged us over $2700 for a transmission repair they did not do correctly. They even caused more damage. We took the car back three times to get the problems resolved and each time they made it worse. We took them to Small Claims Court even though, due to my husband's health, we told them that this was the last thing we wanted to do. AAMCO said they had no resolution and that they would see us in court. We won the judgment against them and now the owner, Art Terrill won't pay the judgment and he is deliberately doing all he can to avoid being served to return to court. He owns several AAMCOs in the San Diego and Fresno area but won't step up and abide by the court's ruling! We live on Social Security and my husband is disabled. I will never do business with any AAMCO and have no respect for a man who isn't man enough to do right by his customers or abide by the Court's decision. He even moved to have the judgment vacated but because he didn't even attend court to defend himself or his business, his motion to vacate was denied and the order stands. Not a reputable company or owner.
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Anonymous
#369730

They closed AAmco in Escondido Art Terrill was the owner , but know they have opend Quality transmission in fresno and escondido. His wife is the owner Art Terrill is the manager. He ripp me off at his new place in fresno Quality transmissions on 1840 Saginaw way the address for Quality transmissions in Econdido is on 2040 Auto Park Way in Escondido Ca , he still in business

Anonymous
#199814

yeah...won a judgement more than a year ago, now this deadbeat runs out the back door every time the process server shows up. i cant believe aamco corporate lets a *** like him represent their brand.

ive probably kept 100 people from doing any business with aamco just by telling them this story. i start chemo next week and really need the $4k he owes me.

Anonymous
#191509

Wow. It's almost like the owner of the former aamco has a personal beef with Art and came on here to air his frustration write an advertisement for his business at the same time.

Anonymous
#143569

Atr Terrill owns the AAMCO locations in Vista, Escondido and the one on Convoy! He's an ***!

He refused to honor a super saver card I purchased because it was expired by one day. Nothing like telling people 'I don't want your business'. I called around and found a former AAMCO on Carroll Road. Did I mention FORMER AAMCO.

They are now Motec Auto Care and they are great. they even honored my super saver card. I can't say enough about them. Take your car there if you want a great job done.

If you ask, I'd bet they agree with your assessment of Art Terrill.

Their address is 7639 Carroll Road. The phone number is 858-578-4300!

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#169924 Review #169924 is a subjective opinion of poster.

Aamco transmission shop in New Mexico sabotaged my car!

Absolutely, positively the WORST service I have ever had, at any buisiness of any type, in my life!  Seriously, take your car ANYWHERE else!  These guys permanently screwed up my four-speed Ford manual.  Five months with car sitting at their shop and $3000.00, Aamco never fixed the *** thing.  So after being utterly disgusted with them, I gave the car to one of Goldenwest Community College's auto techs, and he fixed the car for $75.00, and additionally, he pointed out numerious components Aamco had tampered with for no apparent reason. Only conclusion was actual sabotage!   Case reported to BAR and NM Attorny general.
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#169672 Review #169672 is a subjective opinion of poster.

$700 and three trips to Aamco to fix $15 part; and still not fixed

I recently took my car to the HWY 99 Aamco, in Tigard OR to diagnose and fix a problem with the cooling system. The first time I take it in, the manager (Jim) checks over the system and tells me that the problem is the water pump, and additionally he will need to flush the radiator, replace the thermostat and the thermostat housing. I hesitate to agree to this because I literally just changed the thermostat a week prior, and flushed the radiator two months prior. The total is $460, and so I agree because I need to get the vehicle back on the road. He changes the items, checks the engine again and tells me it is fixed. The very next time I drive the car, the car gives me the same reaction (gauge reading overheating; irregularly going from hot to cold without warning). I tell Jim about this, and express my initial frustration because I had only spent 400 to buy the car. He tells me to take it back in, checks it over again and tells me that the problem is in a worn out spring inside of the fan. He says that he let the car heat up, and watched the fan turn off for no reason while it read overheating and assured me this really was the problem. $180 dollars more and he replaces my whole fan unit. He checks it again and says it is definately working now. My wife drives it out of the shop and is not even a mile away and it reads overheating AGAIN! She drives it back to Jim, he pops the hood and finally puts a laser heat sensor on the engine while the gauge is saying it is overheating. Then he looks at where the sensor cable goes in, and it is VISIBLY stripped and damaged! He offers to replace the part for seventy dollars more but my wife refuses to pay another penny without talking to me. I call Napa, and get the part for $15. Now I have just spent nearly 700 dollars and three trips to Aamco to replace a $15 dollar part on a car that only cost $400. When my wife mentions this to Jim, his only response was "well those other parts would have needed replaced eventually." The car is 20 years old, the whole engine could do with being replaced eventually, but that is NOT what we brought it to Aamco for. I send this message as a complaint to Aamco's main office, HOPING that their entire company had better ethics than this individual store. The main company (to their credit) had a representative contact me within a week and it looked like they were going to do something about the poor service. But then two months later I don't hear anything from any of them. I write Aamco a second time, telling them I just wanted to hear some kind of response; either for or against my complaint. They have since sent me a letter from the HWY 99 Aamco that I went to, with the owner of that store saying that all of the work done was nescessary. Following is the letter sent by him, after each paragraph is my response to his letter: "As I discussed with you Wednesday, the reason we recommended replacing the water pump was because the water pump was leaking. Prior to bring the car to our shop, you had added an anti-leak compound to the radiator and this had to be flushed out as it had contaminated the thermostat and kept it from working properly ( it did not close all the way). The thermostat housing had holes in it and there were some notches on the thermostat seat that could allow coolant to leak past the thermostat. After we replaced these items and road tested the car it seemed to work properly." When I first called about my overheating problem, I was told that there would be no charge for your company to diagnose what was wrong with it. When I brought it in, you told me about the leak, and affirmed that this was what was wrong with it. However, the leak was very minor, and a small leak from a fully functional water pump is not at all uncommon in a 20 year old vehicle. If I had known you were just guessing that this might fix the problem, I wouldn't have agreed for it to be replaced. Moreover, I was aware that the coolant system had a minor leak, but over the course of two months it didn't warrant me adding coolant to the system even once. Now, I won't criticize the choice to change the thermostat housing. When you showed it to me, I could see a few minor scratches, and understand how that could cause the coolant to leak past. However, if the sensor was blown, there is no way you could have known that this was causing the overheating based upon the gauge reading alone. The wire leading to the sensor, that was visibly stripped, is right in front and should have been caught the first time the system was looked over. ESPECIALLY with what we told you about the temperature gauge going from hot to cold erratically. "When you brought the Volvo back in and we let it idle we found that the cooling fan was not coming on all the time due to a weak thermal spring. The temperature gauge would go up at idle and show hot and the fan would eventually come on but very late. After we replaced the fan clutch the temperature gauge would show the temperature rising and then the fan would come on and the temperature would drop. again performing like it should." All of this is based upon the reading of the temperature gauge which you were informed was going from hot to cold seemingly without reason. When you asked me if I wanted this replaced, you had not yet taken apart the unit and told me that this was the most probably reason for the fan not coming on when the temp gauge read hot. For all we know the thermal spring could have been working fine because the engine itself was not really heating up. "Your wife called back and said it showed overheating again, I asked her to come right back. At that time we used a infrared temperature sensor to determine that the coolant was at the proper operating temperature. Steve began to diagnosis the functionality of the gauge. Very quickly he found temperature sensor wiring had issues. He found uninsulated wire at the sensor . I then got prices on the sensor and labor to replace it which was about $70. I then offered to replace it at no charge if you provided me with the part ( an attempt to mitigate concerns about our service). We did replace the sensor for you at no charge, however, the one you provided was defective and we had to reinstall a new one, again at no charge." Now we come to a final problem which did not show up until a week after my first complaint. Since we last talked, the temperature gauge has begun behaving erratically AGAIN. My wife clarified that part of how you "fixed" the problem of the frayed wire, was to put a sealant over it, rather than replacing it. You may have replaced the sensor, but the frayed wire that was sending the signal is still not fixed. So after all has been said and done, our $700 dollar fix of a $15 problem is still giving a false read. "There was a mis-understand regarding the communication with your wife. What I told your wife was that the parts we replaced needed to be replaced for the cooling system to function properly do its job. Just replacing the temperature sending unit would not have returned your cooling system to proper operation." On the contrary, you have replaced several hundred dollars worth of parts that you did not confirm were broken, and left the only part of the system that is confirmed to be broken and the REASON we brought it to your company. In summary, my service was bad on an unprecedented level. As someone who has worked in customer service, I made every attempt to let the individual store AND the company at large make amends for this poor service. However, the response I got was that my complaint was unwarranted, and then when I challenged this they gave me silence. This is the only time I have ever written a review of a company online, but I really feel that other consumers should beware before dealing with Aamco.
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#166732 Review #166732 is a subjective opinion of poster.
Loss
$700
I had taken my car to Aamco to have the transmission replaced in July. They gave me a quote that seemed a little high and I couldn't afford it at the time, so I bought a transmission with a 101 day warranty and took it to them to install. They told me it would take...
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Anonymous
#191707

I have heard a lot of complaints on used transmissions. You go to a jewlery store to buy jewels, what did you expect to buy when you went to a junk yard?

Hint: JUNK!

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#163100 Review #163100 is a subjective opinion of poster.