Bad customer service | Aamco

1.5
Details
They rushed me out of there today... they said they were going to call the police on me.. if I didn't get out.. I was forced to use their easy payday loan system.. Now my motorhome is not running right like there's some kind of oil missing or something maybe they didn't put oil in it I don't know what they didn't do because they didn't tell me anything
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Review
#1291317 Review #1291317 is a subjective opinion of poster.
Service
Aamco Customer Care
Reason of review
Poor customer service

Shop Locked | Aamco

Shop Locked - Aamco
I went to the shop in Oak Park, IL. when my calls weren’t returned to find the shop locked, the lights off and no notice saying when they would return at 1230 PM on a Monday.
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Review
#1299127 Review #1299127 is a subjective opinion of poster.
Service
Aamco Customer Care
Reason of review
Poor customer service

Fraudulent services | Aamco

The aamco filed a fraudulent loan and refused to talk to customer about it
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Review
#1297219 Review #1297219 is a subjective opinion of poster.
Service
Aamco Customer Care
Reason of review
Poor customer service

Bullied and Intimidated | Aamco

Please someone contact me!! Dealership cut my break line and tried to cover up mistakes by bullying me.
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Review
#1296523 Review #1296523 is a subjective opinion of poster.
Service
Aamco Customer Care
Reason of review
Poor customer service

Transmission Oil change | Aamco in Phoenix, Arizona

1.7
Details
Arrived for my scheduled appointment and the counter person states he does not have it on the schedule and can not do the work until next week. I drove a hour to make the appointment. The only redponce from the counter person was I can reschedule next week, but the special ends today. I ask to speak to the owner and he stated "I am the owner". Horrible customer service and no care for customers.
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Review
#1092605 Review #1092605 is a subjective opinion of poster.
Service
Aamco Customer Care
Reason of review
Poor customer service

Aamco Customer Care Review

5.0
Details
So nice to see friendly, honest, trustworthy people in this business, looking out for the consumer is first, i would recommend them to anyone who would like an awesome experience at a great price.
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Review
#952105 Review #952105 is a subjective opinion of poster.
Service
Aamco Customer Care
Reason of review
Good customer service

AAMCO location in Lbannon TN, extraordinarily poor service.

Re Poor service - Yes, agree, Brad the owner promised me that they would return my rental car but this did not happen. It sat for days collecting charges. Rick, one of the staff was pretty rude that they had done their part by calling Hertz (I would have dropped it and taken a cab to AAMCO except that I trusted Brad's promise). After $2200+ of sensors, wheel bearings, etc. The car had not been road tested and has a shudder issue that was not there before. Also of the replaced sensors, one was inop that night as I picked it up. Poor service from a vet to a VET. Rick was the one who sent me to that location, saying they could have helped me, but the work was too extensive. I felt passed on, sold up, then sold out.
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Review
#930885 Review #930885 is a subjective opinion of poster.
Service
Aamco Customer Care
Cons
  • Robbed
Reason of review
Poor service and quality of work
Loss
$3000
Preferred solution
Price reduction
Tags
  • brake problem
  • Sensor Problem
  • Return Of Rental Per Owner
1.5
Details
They were very rude. Did not get it done by the first ETA or even the second ETA. Lost rearview mirror and messed up my bumper (now hanging down). Never returned any phone calls. I was constantly lied to. I will never use AAMCO again. Had a really good experience with...
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Review
#696037 Review #696037 is a subjective opinion of poster.
Service
Aamco Customer Care
Cons
  • Level of professionalism
  • Price
  • Customer service
Reason of review
Poor customer service
In July of 2012, I took my 1999 Ford F250 to AAmco at 11323 Midland Blvd in Maryland Heights Missouri, For a O.E.M. rebuild on my transmission. I paid 2300.00 for a piece of mind. I thought. When i got the truck originally from aamco it had a leak from the...
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Review
#400093 Review #400093 is a subjective opinion of poster.
Service
Aamco Customer Care
Loss
$2800
i went to clay automotive aamco in Bethlehem about a year and a few months ago,, paid close to $2100.00 to have a new transmission put in my car and was told i have a two year warranty and i could go to any aamco and show them my customer order number and they would...
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3 comments
Anonymous
#381241

same deal, tranny acting up,under warranty,,they are trying to tell me its my spark plug wires.

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Review
#233720 Review #233720 is a subjective opinion of poster.
Service
Aamco Customer Care