We paid $2500 for a transmission rebuild at the Shawnee Mission, KS AAMCO that lasted less than 500 miles. The second AAMCO shop said that it was the exact same reason for repair that we'd paid $2500 for in Kansas.
The emergency roadside assistance we were given hadn't even kicked in yet because the repairs lasted less than 10 hours. We had to wait overnight to contact the Kansas shop. A tow truck was dispatched from Madison, Tennessee and took almost 8 hours to arrive and pick up our vehicle.
Calls to customer service were met with the verbatim response "are you calling to complain or what do you want us to do". Not once did the customer service rep ask if we were still stuck on the side of the road or if we'd had to get a hotel over night. The agent at ext. 314 said she'd call back after calling the Kansas shop for an update. A week and a half later she called back and left a message but has yet to return 3 messages left.
It took almost another week for our vehicle to be returned to us after having been "repaired again" in Tennessee. We'll see how long these repairs last. Customer service has been nonexistent in this whole process.
Monetary Loss: $2600.