The transmission in my van died. I contacted my mechanic who informed me he does not deal with transmissions but recommended AAMCO. He's never done us wrong so I went with it. I wish I had looked into them more though. I had them tow my van on a Tuesday. They have now had it for 11 days. They told me I'd have it back with in 2 or 3 days, so Saturday at the latest.
When I called them on Saturday, they guy I'd been dealing with was off and the guy I spoke to on the phone was incredibly rude. Monday I tried calling again. Once again no information on my van. Finally on Tuesday I got a price...$2500! Granted the transmission was messed up and I didn't know any better. They'd already started working on it. I didn't know if I had the option to say no.
Here we are and it's Friday. No one has called me. I have had to call them. Every time I call they put me on hold for forever and then are short and rude with me on the phone. I have been stuck at home for 11 days with out a car. I have 3 children, two of them have school. Guess who's been walking everywhere. My husband had a death in the family and had to go out of town. Even if I had his car I wouldn't be able to use it, it's not big enough. Knowing my dilemma the crew at AAMCO didn't give a ***. Every day there's been some excuse as to why my van wasn't ready. I still have not gotten an accurate list of all they had to do. Mama is NOT happy. And when Mama isn't happy no one is.
Product or Service Mentioned: Aamco Deal.
Monetary Loss: $2500.