Fort Worth, Texas
Not resolved
4 comments

Aamco Total Car Care personel must answer your questions from a script that has over 20 rebuttals to avoid giving you a "Price" or answer over the phone. Their goal is to get your car in the shop, disassemble your transmission and force the overhaul with scripted, rehearsed answers.

They Never answer your question directly, try it at any Aamco. The results are the same as this is Corporate mandated policy and employees have been fired for not following the "Script".

Phoney people and orgaanization with only your wallet as their goal. Go somewhere else and be treated with honest answers not scripted rebuttals!

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Anonymous
#1080994

I worked at an AAMCO franchise in the late 1970's. The existence of the sales and rebuttal script is 100% true - at least back then. I've always regretted not snatching one of those 3-ring binders before I left.

Anonymous
#692296

AND AT THE SAME TIME LARRY , YOU ARE ANOTHER PERSON IN THIS INDUSTRY THAT I COULD AND WOULD LOVE TO LEARN FROM.

:)

Anonymous
#349945

I don't work for, or have any interest in Aamco. However, when any repair is based on labor plus parts, it's impossible to give an price without misleading the caller.

If you want a fixed price over the phone, go to some place that will do so, like the dealer or somebody that writes 1-line repair orders like "Rebuilt Transmission: $X,XXX.00"

I've been an ASE Certified Master Auto Transmission Specialist in the transmission industry for 37 years, and I'm here to tell you if you shop for prices over the phone, you're never going to be happy no matter where you go.

Get it diagnosed and trust only a written estimate.

Larry Bloodworth

Draper, Utah

Anonymous
#692288
@Larry

LARRY , YOU ARE SO RIGHT. I BELIEVE YOU HAVE SPOKEN TO MY FATHER IN THE PAS (RAY JENKINS) OR (VIRGIL RAY JENKINS)?

THIS IS HIS SON JONATHON JENKINS , AND I WAS READING YOUR POST HERE AND AGREE WITH EVERYTHING YOU HAVE SAID IN THIS POST. WE NEED MORE PEOPLE LIKE YOU AND DAD AROUND THIS INDUSTRY. IF YOUR EVER INTERESTED IN A CENTER MANAGER LET ME KNOW.

919-888-5756....I AM THE MANAGER OF SANFORD TRANSMISSION IN SANFORD N.C. RIGHT NOW BUT WOULD LOVE TO RELOCATE AND POSSIBALY WORK FOR YOU IN THE FUTURE.

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