Aamco Transmission Complaint
Update by user Mar 20, 2016
I took my truck back to Aamco Transmission in Signal Hill Ca.for the (4th Time) to get my transmission leak fixed.
David put my truck up on a lift again and found out that the rubber seal around the dip stick tube was leaking. David showed me where it was leaking. It states in the estimate that all the seals would be replaced. I’m not sure if Aamco considers that a seal or not, or if the mechanics at Aamco just missed replacing it, ether way David had the seal replaced and that stopped the leak.
I am now a satisfied customer of Aamco.(Not A Happy Aamco Customer, Just A Satisfied One).
Original review posted by user Mar 10, 2016
Aamco Transmission Complaint
I changed my truck transmission filter & fluids and found a piece of metal at the bottom of the transmission oil pan. I was not sure what the metal piece was.
I took my truck to Roen & Rico AAMCO at 1040 E. Willow St., Signal Hill Ca. and showed the metal piece that I found in the transmission oil pan to a man named David. David told me that it is part of an overdrive snap ring. He then gave me a hand written estimate on a piece of paper from O’Reillys Auto Parts Store (Right Then, I Should Have Realized That This Is A Mickey Mouse, Fly By Night Business). The written estimate was for $1,200.00. David then told me that it would take about 2 days for the repairs.
I dropped my truck off at Aamco at 8 am to get my transmission worked on. I then went to Enterprise and rented a truck.
David called me and told me that my truck was finished and ready to be picked up, I returned the rental truck & picked up my truck at Aamco and paid $2,581.06 in repairs.
I backed my truck out of the driveway and noticed a large oil spot. I got out and seen it was a reddish color, I took a picture of it. It was transmission fluid. I took my truck back to Aamco and showed David the picture of the spot. David told me to come back on Monday because today (Saturday) the shop was only open till 12pm (Half Day On Saturday). I started to complain about driving all that way and then David asked one of his employees to get under the truck and tighten the transmission pan bolts. David told me to come back Monday if it starts leaking again.
There is another spot of trans fluid on the driveway again, My truck is still leaking trans fluid. I took it back to Aamco to get it checked out (3rd Time). David told me that it may be the new front seals or the re-manufactured tork converter that Aamco installed is leaking. David told me that he needed to take the trans back out and check it out. I left my truck again (3rd Time) at Aamco, David had one of his employees drive me home.
I picked up my truck again.
There is more trans fluid on the driveway this morning. THE LEAK WAS NOT FIXED!!!
I am so sick and tired of this company!!!!!
Now I don’t know what I’m going to do, bring it back to Aamco for the 4th time or what?!?!
Reason of review: Still leaking trans fluid..
Preferred solution: Let the company propose a solution.
I didn't like: Level of professionalism.