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Verified Reviewer
1.0
Details
I have two incidents that I need to make people aware of. My first encounter was when I had taken my 2007 Chevy Tahoe in that was leaking transmission fluid and also had a low oil pressure light coming on. They did the inspection and found that my transmission needed...
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Review
#1743197 Review #1743197 is a subjective opinion of poster.
Service
Aamco Truck Repair
Pros
  • Commercials
Cons
  • Whole process
  • Incompetence
  • Should not have relied on the national aamco brand
Reason of review
Poor customer service
Loss
$5000
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Never with EVERGREEN colorado store | Aamco

1.0
Details
Had a rebuild done 5/2018. Back again pump seal issue and hard shifting 2/2019. Back again 4/2019 with bad pump seal again and blown transmission. 1000 miles later blown pump seal again amd wont cover the repair because its now 19 months from orifinal rebuild and maney was exchanged. However... 4/2019 another rebuild was done but that has no additional warranty. To fix my truck will now cost me again almost $3700.00. AAMCO warranty is a total joke and very poor accountability when things go wrong. They are all independently owned and just have the AAMCO name so there is no corporate assistance. DO NOT TRUST THEM AND GO WITH A DIFFERENT COMPANY!
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Review
#1722032 Review #1722032 is a subjective opinion of poster.
Service
Aamco Truck Repair
Pros
  • Nightmare
Cons
  • Using the warrenty to get the work they did fixed
  • I was hoping to get my car fix and all they did was rip me iff
  • How they treated me and didnt help at all
Reason of review
Poor customer service
Loss
$3700
Preferred solution
Let the company propose a solution
Tags
  • Bad Quality
1.0
Details
Corporate would not take call refer to the customer service line why was expected to leave a voicemail.. one of your franchises told me I needed a rebuilt transmission that cost me $3,500 I took it to them when my transmission light came on after the vehicle...
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1 comment
Anonymous
#1727332

I agree aamco transmission one of the worse places too. I got so screwed with them.

Review
#1610367 Review #1610367 is a subjective opinion of poster.
Service
Aamco Truck Repair
Cons
  • Warranty and customer support
Reason of review
Warranty issue
Loss
$3500
Preferred solution
Deliver product or service ordered
Tags
  • The Work

Warranty work | Aamco in Lafayette, Missouri

1.0
Details
U own a landscaping business and my truck is what makes me money to feed my family. Aamco in ballwin mo did work on my rear differential and the pinion seal dtarted to leak a few months after. I took it in 3 times to get it fixed, the first 2 they said they couldnt fix it when we are had an appointment. This is a 2 hour fix they said and the third day they couldn't fi ish bc of a part they failed to order ahaed of time. Now im out 2 full days of income bc of this and they refuse to lend me a truck or compesate me for my time. They just dont seem to care.
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Review
#1670141 Review #1670141 is a subjective opinion of poster.
Service
Aamco Truck Repair
Cons
  • Using the warrenty to get the work they did fixed
Reason of review
Warranty issue
Loss
$600
Preferred solution
Let the company propose a solution
2.9
Details

Update by user Mar 15, 2019

The General Manager at AAMCO called me directly to apologize and offer a refund.

Original review posted by user Mar 13, 2019

**** DO NOT TAKE YOUR VEHICLE TO AAMCO **** AT 9584 F.M. 1960 WEST HOUSTON, TX 77070 My vehicle was towed to this AAMCO location because of a transmission problem. We discussed the cost...
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Resolved
Review
#1491964 Review #1491964 is a subjective opinion of poster.
Service
Aamco Truck Repair
Reason of review
Pricing issue

Unprofessional and just rude. | Aamco in Lyndhurst, New Jersey

1.0
Details
Matt the owner is very rude and unprofessional. Tried to tell me everything else that was wrong with my truck except what I knew was broken.... so after I told him I was going somewhere else he wanted to be my friend, telling me that it was just a miscommunication with him and his mechanic and that I was right.... but now I don't trust you!
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Review
#1615845 Review #1615845 is a subjective opinion of poster.
Service
Aamco Truck Repair
Cons
  • Dishonesty
  • Unethical independent owner
  • Customer service
Reason of review
Poor customer service
Loss
$90
Preferred solution
Let the company propose a solution
Tags
  • Mechanic Rippoff

After Market Warranty | Aamco in Mesa, Arizona

5.0
Details
1. I need to speak with you corporate office responsible for managing "after market" auto warranty programs. 2. I am not angry or "pissed" at anyone. 3. I am striving to save us both potential issues. Regards, J Shaver
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Review
#1662242 Review #1662242 is a subjective opinion of poster.
Service
Aamco Truck Repair

Vehicle despite being repaired is not released | Aamco in Albuquerque, New Mexico

1.7
Details
Have a warranty service in Ogden Utah done it wasn't done correctly brought it into the emco station in on lomas in Albuquerque and they've had the vehicle for almost a full 4 weeks it was a parts issue understand that but now I do have a final payment Another work they didto go ahead and make them more than willing to make that but the company is refusing to release my vehicle pending the warranty service charges against the Ogden Utah M code dealership on and so I am without a vehicle at this point and I'm not very happy about it because it's not my fault as a customer that the vehicle warranty is not being honored by the ampco dealer in Ogden Utah I'm not sure exactly how this works I've contacted amp code national
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Review
#1559429 Review #1559429 is a subjective opinion of poster.
Service
Aamco Truck Repair
They called - Aamco
Well after my contact with you , the Aamco station did call me to confirm my truck was all set ready to pick up . This was from a new manager. He goes on explaining that the seal between the trans and transfer case blew and fluid from transmission won’t in to the...
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1 comment
Anonymous
#1609819

You never told us "the original issue". If you're a certified mechanic, why did you have to rely on a chain like AAMCO where they probably don't know as much as you do ?

Any good tradesman has a list of industry contacts upon whom he relies for assistance and advice. I don't understand why you'd pick the least competent persons just because they hung out a sign.

I didn't think I was a dentist just because I bought a high speed drill ... I will upvote you because you're unhappy but question your methods.

Featured
Review
#1415982 Review #1415982 is a subjective opinion of poster.
Service
Aamco Truck Repair
Reason of review
Bad quality

Contact Aamco Customer Service

Website:
www.aamco.com
Mailing Address:
201 Gibraltar Rd.
Horsham, Pennsylvania 19044-2329
United States
Phone:
(888) 346-3226
All Aamco Contacts

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Aamco reviews

Service issues | Aamco in Ocala, Florida

5.0
Details
Over three months and over 4000 dollars and transmission is not right. Difficult shifting and noise unbearable.
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Review
#1551953 Review #1551953 is a subjective opinion of poster.
Service
Aamco Truck Repair