Product: Aamco Truck Repair Clear all filters (32 of 32 reviews match)
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Aamco in Northwest Harris, Texas - Warranty

1.8
Details
Transmission leak 3 months after repairs. Aamco says they wont honor 3 yr 100,000 mi warranty.
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Review
#1511232 Review #1511232 is a subjective opinion of poster.
Service
Aamco Truck Repair
Reason of review
Warranty issue
2.9
Details

Update by user Mar 15

The General Manager at AAMCO called me directly to apologize and offer a refund.

Original review posted by user Mar 13

**** DO NOT TAKE YOUR VEHICLE TO AAMCO **** AT 9584 F.M. 1960 WEST HOUSTON, TX 77070 My vehicle was towed to this AAMCO location because of a transmission problem. We discussed the cost...
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Resolved
Review
#1491964 Review #1491964 is a subjective opinion of poster.
Service
Aamco Truck Repair
Reason of review
Pricing issue

Aamco - Disappointed customer

All I can say after 5 weeks of having my truck, they still have not replaced my transmission and only tells me lies when I call. Had the nerve to tell me that they were going to call me on a Saturday Morning which they are closed on Saturday. Customer service is awful...
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Review
#1485423 Review #1485423 is a subjective opinion of poster.
Service
Aamco Truck Repair
Reason of review
Poor customer service
Loss
$3000
Preferred solution
Price reduction
1.2
Details
First replacement and fix took 17 days... after 3 return trips for issues in 5 days; shop decided to replace the rebuilt transmission; I am 24 days into this repair without any contact from the shop, Aamco and no explanation on the failure of the transmission. All the...
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Review
#1477190 Review #1477190 is a subjective opinion of poster.
Service
Aamco Truck Repair
Cons
  • Service
  • Lack of communication
Reason of review
Poor customer service
Loss
$5000
Preferred solution
compensate me for the value of days without a vehicle at FMV; all lost wages and airfare encountered.
Tags
  • untrustworthy

Aamco in Freeport, New York - Issues with service

I replaced my engine and transmission here and now my transmission doesn’t work.
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Review
#1465890 Review #1465890 is a subjective opinion of poster.
Service
Aamco Truck Repair
Reason of review
Bad quality
I dropped off my truck on Monday to have a leak fixed in one of my transmission lines on my 2008 Ford F-150. I picked the truck up after work on Monday, and paid $150. After I got home, I went under the truck to see what they fixed. To my surprise, there was no repair...
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Review
#1459998 Review #1459998 is a subjective opinion of poster.
Service
Aamco Truck Repair
Reason of review
Poor customer service
Loss
$150
Preferred solution
Let the company propose a solution

Aamco in Claymont, Delaware - Services

1.1
Details
Transmission Issues. It happen on 12-28-18
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Review
#1436249 Review #1436249 is a subjective opinion of poster.
Service
Aamco Truck Repair
I sent my truck to AAMCO for a transmission rebuild. After picking it up and driving it, the transmission went out again. I found that all the fluid had drained out due to a leak. I had to take it back in two more times to get the leak stopped. I arranged for the...
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1 comment
Anonymous
#1619192

Contact Corporate and send complaint to ccowan@americandriveline.com I had much worse issues with Aamco and have been calling customer service and emailing Corporate for the past 6 months. I'm finally getting some help but not trusting them at all!

They need to know that MOST of their transmission shops are ripping people off.

Hope this helps! Good luck!!

Review
#1430608 Review #1430608 is a subjective opinion of poster.
Service
Aamco Truck Repair
Reason of review
Bad quality
i got a phone call from you then you called the shop where my truck is. How about this , the new service manager called me and told me that my truck was done. I had to explain to him why my truck was originally dropped off. I was told the seal went bad between the...
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Review
#1426401 Review #1426401 is a subjective opinion of poster.
Service
Aamco Truck Repair
Reason of review
Order processing issue
Aamco - They called
Well after my contact with you , the Aamco station did call me to confirm my truck was all set ready to pick up . This was from a new manager. He goes on explaining that the seal between the trans and transfer case blew and fluid from transmission won’t in to the...
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1 comment
Anonymous
#1609819

You never told us "the original issue". If you're a certified mechanic, why did you have to rely on a chain like AAMCO where they probably don't know as much as you do ?

Any good tradesman has a list of industry contacts upon whom he relies for assistance and advice. I don't understand why you'd pick the least competent persons just because they hung out a sign.

I didn't think I was a dentist just because I bought a high speed drill ... I will upvote you because you're unhappy but question your methods.

Featured
Review
#1415982 Review #1415982 is a subjective opinion of poster.
Service
Aamco Truck Repair
Reason of review
Bad quality