State: Arizona City: Phoenix Clear all filters (14 of 678 reviews match)
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1.0
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I’d say good morning but that is not what it is, I picked up my vehicle on Friday afternoon, it conked out once bring it back home, it conked out 3 times on Saturday, this morning it was 8 times my trip was to hospital then work less than 10 miles total and it conked...
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#1698888 Review #1698888 is a subjective opinion of poster.
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Aamco Car Repair

Aamco review in Phoenix, Arizona: Problems of warranty work

2.5
Details
Spoke to operator who transferred me to customer service but recieved their automated system. I left my info and it says they will return call within 24 hours. Called operator back to get the direct number and she said i have to go through her. Added i should have spoken to a person, but if i got the automated system, it means they are busy but will recieve callback by close of business tomorrow.
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#1550369 Review #1550369 is a subjective opinion of poster.

Aamco review in Phoenix, Arizona: Transmission Oil change

1.7
Details
Arrived for my scheduled appointment and the counter person states he does not have it on the schedule and can not do the work until next week. I drove a hour to make the appointment. The only redponce from the counter person was I can reschedule next week, but the special ends today. I ask to speak to the owner and he stated "I am the owner". Horrible customer service and no care for customers.
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#1092605 Review #1092605 is a subjective opinion of poster.
Service
Aamco Customer Care
Reason of review
Poor customer service
Thought I needed transmission work went to aamco off black canyon no good news was mentioned to me about my car was told I gotta drop my transmission just to look at it to find out if there was a problem with cost $325 immediately I was told that I could finance if I...
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#724757 Review #724757 is a subjective opinion of poster.
Reason of review
Poor customer service
1.5
Details
They were very rude. Did not get it done by the first ETA or even the second ETA. Lost rearview mirror and messed up my bumper (now hanging down). Never returned any phone calls. I was constantly lied to. I will never use AAMCO again. Had a really good experience with...
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#696037 Review #696037 is a subjective opinion of poster.
Service
Aamco Customer Care
Cons
  • Customer service
  • Level of professionalism
  • Price
Reason of review
Poor customer service

Aamco review in Phoenix, Arizona: Failure to repair

When the linkage failed on the transmission that Trans Action total car care experts fixed on 10/17/2012. I took it to be fixed and they told me that "The linkage is not part of the transmission" He then started going on about "When you buy (something) something else isn't part of the original something". Like that has anything to do with him trying to cheat me out of the cost of the repairs for his inferior job on the repair of the transmission that is supposed to be under warranty. This whole operation is a rip off and I was treated like a fool.
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#399464 Review #399464 is a subjective opinion of poster.

Aamco review in Phoenix, Arizona: Bad service, no good mechanics, dont no how to fix cars

I took my car there because it was mis firing and didnt pass emission test and they charged me $180 to check the car so it was $85 in hour and charged for diagnosis and they said the egr was bad so they replace it and the part was $196 when I no its under $50 so total I payed was $385 and I took my car for a retest and it still didn't pass so they didn't fix my problem dont take car there bunch of money robbers on the one in phx az Dunlap and i17 Very very bad shop
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1 comment
Anonymous
#610960

Maybe this person should have listened better in English class! Probably just another thug.

Review
#383560 Review #383560 is a subjective opinion of poster.
Loss
$385
Scamco aka Aamco
So I took my 98 Dodge Durango in to have my transmission checked because it was slipping when I turned left....mind you my vehicle ran fine prior to this other than the minor slip. Well I pull out of Aamco and my truck completely dies in the middle of on coming...
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1 comment
Anonymous
#649575

It happened because they didn't tighten your oil filter after it was removed during installation ....your engine shut off because it had no oil pressure...I am sure you already know all this....these things happen when mechanics get too busy to re check their work.

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#334186 Review #334186 is a subjective opinion of poster.

AAmco Wheeling WV

Been using aamco since 1986 when I started a auto sales. I used the Aamco in washington,pa and dennis (owner) always took care of the business people with discounts and the tax excempt.Moved to wheeling wv area 11 months ago and my cousin took his honda over and told hi 2,070.00 I told him I'll call and run it through my shop and save him some money. When I called the car wasn't done and the owner said he already talked to my cousin and it was to late.I said to late the car isn't even done and if you had it in the computer (BIG DEAL CHANGE THE *** THING) - He said next time. There won't be a next time. Rip offs.
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1 comment
Anonymous
#364267

Sounds like you are the one trying to take advantage of Aamco.

You know your cuz is is a regular consumer, not a commercial customer and so does Aamco.

I do not live in Whg and have no connection to that or any other Aamco store

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#270279 Review #270279 is a subjective opinion of poster.

Contact Aamco Customer Service

Website:
Mailing Address:
201 Gibraltar Rd.
Horsham, Pennsylvania 19044-2329
United States
Phone:
(888) 346-3226
All Aamco Contacts

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Aamco Questions

Never had problems with my vehicle until aamco worked on it!!! aamco

tempe arizona my car was running fine but I decided to have the safegaurd check done to my vehicle $59.00 when it was said and done $203.86.The extra cost was labor because my vehicle was hard to work on-so they said.The problem started about a week later,I left on vacation and the vehicle sat for a few weks while I was away,the day I got back there was a puddle under the vehicle,transmission fluid.The very next day I took the vehicle back to them and figured maybe something was not tightened correctly,only to have the guy come back out and say the problems were numerous and it was nothing they had done and it would be about $1900.00 to repair!My question to them was why did`nt they catch the faults in the first place and why did it leak only after they worked on it,and how does it fall apart sitting idle?
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2 comments
qmz3000
#187731

I would sue in small claims court, it might not go anywhere but sometimes just suing is worth the $75 to drive home a point to irresponsible idiots like this.

Shops like AAMCO think they can work on cars with a McDonalds mentality and don't even hire people that know what they are truly doing in most cases.

Anonymous
#624518
@qmz3000

True.I worked at one and had no idea what i was doing.

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#197636 Review #197636 is a subjective opinion of poster.