car transmission shop service problem money customer warranty vehicle truck
Had the transmission rebuilt by AAMCO in corona, Ca. After being able to safely pull over I called AAA for a tow and while waiting I looked under the truck and trans fluid was running onto the ground. No evidence of freeway debris breaking a line or putting *** through...
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#522674 Review #522674 is a subjective opinion of poster.
Brought my car to the AAMCO in San Bernardino initially when I was out of town and my clutch blew. Figured "hey it's AAMCO, this is what they do all day". With the mileage I had noticed some seepage last time I was under the car so I had the rear main changed also....
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Anonymous
#831865

Customer had clutch and rear main seal done in San Bernardino. Brought Vehicle in to find leak and said it was leaking from rear.

Told customer that if the rear main seal was replaced it was probably leaking from the back side of valve cover. Put car up and it was leaking from rear seal. Told customer to leave vehicle and we would fix it at no charge. Customer told me that he is a mechanic and knows everything about cars.

We took vehicle in and fixed rear main seal which was a special order and took a few days to get seal. He brought vehicle back in and stated that a/c does not work. I explained to him that we put a cross bar across engine to support engine and we do NOT take anything from the top off and that we drop the transmission from underneath but I would be more than happy to check the a/c for free just to double check.

Customer started to argue and state that he was a mechanic and it was working and now it is not. He than decide NOT to have me check it and left.

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#495893 Review #495893 is a subjective opinion of poster.
Zero stars (if possible) - I won't be coming here again, very unprofessional, super shady. I was having major transmission problems with my Chevy truck, called; they said to bring it down for a free inspection. I asked over the phone what would it cost to have the...
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#483452 Review #483452 is a subjective opinion of poster.

Supposedly did a vehicle inspection, and fan belts broke after taking car in for oil change | Aamco review from San Fernando, California

I took my Toyota Land Cruiser to AAMCO for an oil change. I had purchased a coupon book for free, and reduced charges for repairs. I got the oil changed, and was presented with a quote sheet for re-packing front wheel bearings, new shock absorbers in the rear, and a rear main seal. Nothing was said about the fan belts being in need of replacement. I was going to my son's house for Christmas, and all my belts broke, leaving me stranded on the side of the road. I had the vehicle towed home ($98.00), and the next day took it to my local aamco, where they promptly told me it would cost $950.00 to fix it. To top it off, I was told that all the pulleys were bad, and needed to be replaced. Then I was told they had to order all the parts from Toyota, because Toyota would not let anyone manufacter parts, or belts because they wouldn't release the specs to anyone. They said it would be ready Fiiday, but no call, Fri. or Sat. I called and left a message, but no call back as of 9:30 a.m. Monday. I am very upset, and feel I have been scammed. To top it all off, I had to get a loan to pay for this, but from a loan company they regularly do business with.
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#467535 Review #467535 is a subjective opinion of poster.

Don't go to aamco!!!

My wouldn't go into gear and the clutch pedal went to the floor. So I had it towed there Friday morning. They said it will take 1 hr to diagnose. I called around 3 and still nothing. Called again and again and nothing. Finally Saturday rolls in and nothing still. Monday morning I call and they said I need a new master cylinder,new clutch hose, new slave cylinder. I go pay 500 some dollars. And I get my car and there is shop rags in my car. I turn on the car and step on the clutch to test it out and this awful noise happens. I tell the service writer and he *** tells me, "oh well one of my techs should've told me what was wrong with it before... I can give you a quote to fix it.." I haven't even left the lot and this happens... Super pissed off... What should I do?
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#453607 Review #453607 is a subjective opinion of poster.
Loss
$570

Ripped off and service not completed | Aamco review from San Jose, California

I went down to AAmco transmissions for them to check out my four wheel drive on my truck and have the rear differential fluid changed. and when they finished the diagnosis the service writer told me the parts alone were going to be over $1100 witch i just bought myself for $260 for the same exact parts. i felt like they were tring to take advantage of me. So i told the guy i was going to come pick up my truck, thats when he told me it would be $440 for the diagnosis witch i paid. when i picked up my truck the differential fluid was not changed and the steering column was left apart. This was terrible service.
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#401125 Review #401125 is a subjective opinion of poster.
Loss
$330

Horrendous Repair Workmanship | Aamco review from Los Angeles, California

April 18, 2011, I paid Inglewood AAMCO $2,465.93 to fix my transmission. When AAMCO returned my car, the car was leaking transmission fluid and still kicking hard at 30 and 50 miles per hour. In the process of fixing my transmission, mechanic and owner informed me of other work they found that needed attention. I paid for all other work as I was told the needed work was urgent. Of course, in the meantime, my transmission continued to leak and kick. I repeatedly took my car back to AAMCO. They have the records to prove the number of times I've taken my car back to them over and over and over again. I once took my car to them and was given a loaner for an entire month while they worked on my transmission. And subsequently, every time I took my car back it was for the transmission fluid leak and hard kicking at 30 and 50 mph. In a whole month, they couldn't stop the transmission fluid from leaking out. Another thing I noticed was their inability to retain mechanics. My car was worked on by no less than--if not more than--4 different mechanics. A friend of mine once worked for this particular AAMCO shop and was told he would be let go if he couldn’t keep his uniform clean. My friend told me the owner was more concerned with dirt on the mechanic's uniform than he was with workmanship. My friend checked my car out for me, and one of the things he found was that the wiring had been completely messed up. He said I needed a new wiring-harness due to the carnage AAMCO made of the wires. Oh, and lying on his back, on the ground, under my car, outside of my house, my friend stopped the transmission leak, late last summer, 2012. My last encounter with AAMCO happened when I, again, took my car in for kicking and leaking (prior to friend fixing leak). They kept my car for about a week, making me pay for a rental car. My car was then returned to me with over-heating problems. My car had no over-heating problems prior to or throughout my AAMCO experience until that day. Without the owner's knowledge, the mechanic told me to bring my car back in, and in less than 60 seconds (knowing he had caused the over-heating problem), he went directly to the problem and corrected it. AAMCO use to offer a life-time warranty. Now they only offer an 18 month warranty, keeping you coming back over and over until the warranty is no longer effective. I was told, in a most snooty manner, that I was "extended every courtesy." Well, I would prefer AAMCO keep their courtesy and just fix my transmission for which they were paid $2,465.93. I'm told that for that kind of money, I could have had a brand new transmission put into my 1994 Volkswagen Jetta, plus a rebuilt engine. These guys do shoddy, sloppy, careless, reckless, unprofessional work, taking your money while the owner smiles and offers you "every courtesy." Today I've found that due to the kicking and jolting my transmission has been doing since I first went to AAMCO (and then leaving on a bad note) that all the transmission fluid leaked out of my car overnight and will not hold any new fluid. It just pours straight out as it’s poured in. I'm lodging my complaints with AAMCO's corporate office and with the California Attorney General's office. My advice to anyone looking at AAMCO for transmission work: Save yourself the aggravation and take your car to a place that cares more about their work than the dirt on their workmen's uniforms. In these poor economic times of job scarcity, what exactly does it take to keep a good mechanic? It's likely that at AAMCO, the mechanic that starts the work on your car will not be the same mechanic finishing said work. Who exactly can you hold accountable--other than the owner? He knows absolutely nothing about the work his mechanics perform. Well, now that I've spent $2,465.93 for the repair of my car, I find myself taking the bus to work.
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#381803 Review #381803 is a subjective opinion of poster.
Loss
$2466

Aamco on Melrose

I talked to Steve prior to bringing my car in. I told him I was suffering a financial hardship but need my car fixed. He assured me that they would only charge me $750 in labor no matter what plus parts. The final bill was $3,100 which included $1700 in labor. They fixed some parts on the transmission. They said I would have a 100,000 mile warranty. I was trapped into the work or I would have to pay still pay $600 diagnostic check. With no work done. I got a co-signer for their finance company. The same day I drove off it felt weird. After making a couple stops it made a loud noise as I started it. I called Steve said to bring it back. I really couldn't afford to rent a car again since they already had my car over a week. So I waited only to have the car break down 2 weeks later. It took them 5 days to pick it up and I'm on th 4 th day still waiting for them to even look at the car. Every time I call they say the mechanic is looking at it. Rip off!! This is the Los Angeles location on Melrose.
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#365257 Review #365257 is a subjective opinion of poster.
Loss
$3300

Ripped me off didnt fix my car | Aamco review from Los Angeles, California

i have a 2000 chrysler sebring that i have repetedly taken into aamco because of my coolant evaporating they made thousands of dollars in repairs that had nothing to do with my radiator water pump etc. i decided to take my car to a new mechanic and he found that my water pump was badly leaking and there was no thermostat in my car which aamco said they checked and was fine my engine could have been ruined plus they charged me for things they attempted to fix and failed when i called aamco they basically told me too bad smh
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#351872 Review #351872 is a subjective opinion of poster.

Aamco Boise Idaho

Called Aamco in Boise Idaho, explained what was going on with my car. They assured me they knew what the problem was and it would cost $920 to fix. I agreed and brought my car in.three days later my car is still not fixed and the bill has escalated to $2800. DO NOT USE BOISE AAMCO ON STATE STREET, they are now telling me that the $920 is labor and the rest its parts. If I had known this from our initial conversation I would have never brought my car there!! even not wanting them to finish repairs they are still charging me the same.
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#349635 Review #349635 is a subjective opinion of poster.
Loss
$1900