AAMCO
Reviews and Complaints
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Verified Reviewer | Phoenix, ArizonaHorrible experience
this company had given me the worst experience I have ever had with a car company. these guys not only over charged me for a used transmission, but they didn't tighten the suffrage bolts to keep it from falling out and they broke my fly boy upon instalation and denied doing it after receiving multiple statements from multiple auto shops stating that his company broke it in that way.
Wendell is the owner and he is very up professional. you cat get a word in with the guy and in doing this he doesn't get the full explanation of any questions he asks so he assumes things all together.
this company is the worst, please DO NOT take your car to this company. the pictures are of my broken flex plate.
User's recommendation: do not take your car here for anything
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Toronto, OntarioThugs- ripp off the people
User's recommendation: Never recommend to anyone
*** y’all you keep sandi g this *** acting like you don’t know nothing
User's recommendation: Lori said *** y’all
Bad service and extra charges
- No pros
- All cons
Preferred solution: Full refund
User's recommendation: Dont go to this place. They will rip you off. Owner is so stupid dont know what to do
I was robbed
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Brampton, OntarioRefund
User's recommendation: Never recommend
Bad job on tranny
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNever use Aamco
- No pros
- All cons
Preferred solution: Full refund
I dont have anyone around that has a person thatvcan rebuild my transmissions
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoor work man ship
No results
Nothing been done an no one cares with the coprate
No resolution at all
- Unsatisfactory work
Preferred solution: Full refund
User's recommendation: Go somewhere else
Oil spilled on top of car and shop owner refused to fix the damage.
THE WORST AUTO SHOP - AAMCO Queen Creek Location @ 20767 E Maya Rd. This shop would not take care of oil that spilled from the car above mine on a lift.
The oil was spilled on the roof, windshield, hood and front grill of my car and was left untreated from 7/5 - 7/17 without them cleaning it off. I was told it would be taken care of when I first noticed it on 7/8 and pointed it out to the shop employee Marcos but it still remained when I showed up on 7/17 to pick up my car.
The manager David Banks could not be more disrespectful & unprofessional about this damage done by his shop. David was unwilling to do anything about the damage and I was forced to take my damaged car from his shop and put in a claim with my own insurance company or he was going to charge me $150 per day in fees.
The car wrap was destroyed and had to be replaced, we tried a $210 car detail service first but the wrap was stained from the oil and would not come out.
The worst I have been treated by a business in my life! David Banks is an unruly shop owner and will treat you with zero respect as a customer.
- Mostly the owner david banks is extremely rude
- Lot
Preferred solution: Full refund
User's recommendation: NEVER GO HERE!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | New York, New YorkHORRIBLE CUSTOMER SERVICE
NEVER
It has been sitting on the street since July 7th. Last week when I went by the shop I asked the young black man at the front desk why my car is parked on the street everyday & night, he said "Your catalytic converter was already stolen so there's no need to park it indoors. They can't steal anything else". I couldn't believe he said that.
Last week my insurance company sent a tow truck to get it to take to another place to get it repaired. AAMCO refused to give them my vehicle until $1,100 was paid for storage. It has not been stored inside. It's been on the street for 3 weeks.
I called today & spoke to Jesus. He yelled at me & cursed me out & told me to come get my *** car out of there because he's sick of it. I was shocked and appalled that he spoke to me like that & cursed at me. I wanted to know how could he charge for storage since my car has been parked in the same spot on the street for 3 weeks.
He also told me the catalytic converter would cost $4,000 alone not including parts & labor. I told him I have been by their shop late at night & on the weekends & have seen my car parked on the street so he lied when he told me they put my car indoors when they close. That's when he started yelling & cursing. I live in PA & have been stuck in the Bronx because they never repaired my vehicle.
I also found out they don't have a diagnostic machine so they really can't be certain of what's wrong with any cars. They have ripped my insurance company off for $1,100 for storage when in fact my car it still sitting on the street. They need to refund that money to my insurance company. I ADVICE PEOPLE NOT TO TAKE YOUR CARS TO THIS AMMCO BECAUSE YOU WILL GET RIPPED OFF.
(1027 E. Gun Hill Rd., Bronx, NY.
- Have horrible customer service & they over charge people
Preferred solution: Full refund
User's recommendation: Do not take your car to this location because they'll rip you off &over charge you.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Des Plaines, Illinois*** poor service, no communication at all, then your company says that I have a warranty but still charge for labor at allabout the treatment, the service, and the charge for a covered transmission
Extremely unsatisfactory
In which Im gonna pay it because I want and need my car, but trust and know it will follow with a lawsuit against your company. You had my car for a total of 6-8 weeks and youve offered me a rental car for my inconvenience. Your company ordered my transmission for St. Louis and my transmission was sent to California with no apologies.
To me thats horrible service from incompetent people that you have an upper level management running your facility. Totally unacceptable and you want people to *** and conduct business with your company with this type of service?
See you on the other side in court, trust me. My contact number is 770-598-****
- Unknown to be honest a i rip off
- Manager does a poor job of running shop
Preferred solution: Full refund
User's recommendation: Not to do business with your company
Unpaid compensation for working there
The owner of the ammco Hightstown mark balkovic has not paid me for working there for 3 weeks and has blocked my phone number
User's recommendation: Only go to the east Brunswick shop they are perfect never had not one problem there
Thoroughly Disgusted
Attaached is my correspondence with aamco of Cedar Park Texas via the BBB.
Complaint Details
So I brought my F150 in here with an oil leak. I was told it was my rear main seal and ended up spending $1,900 on a rear main seal replacement(which after shopping around discovered I paid more than what I should have per competion).
Upon getting it back the leak was still present. I brought it back in with the understanding it would be covered under warranty. I was then told it was the oil pan gasket and while initially they were going to charge me, they ultimately agreed to replace it at no cost. Upon picking my truck up after having it there for two weaks due to one excuse after another(including people out with covid)I proceeded to open my hood the next morning and realized that they had left a funnel in my enginge block causing oil to splatter as the oil cap was obviously not put back.
On top of that my battery cable was not tightened causing my battery light indicator to come on. Upon calling the shop they sent a tow truck to pick it up and after a number of hours told me everything checked out okay at which time I went and picked up my truck. Only to discover the next morning that I still have an oil leak, so after spending $1,900 the issue was never fixed. Needless to say if I could give a negative rating I absolutely would.
Desired Outcome/Settlement
Desired Settlement: Refund None Provided
From the Business on Friday, July 7, 2023
2/28/2023 Matt Hoenig came into AAMCO Transmissions.
he said he had an oil leak. The vehicle was raised in the air on a lift. It was then spray cleaned with brake wash. The engine was blown dry.
The engine was started so we could identify where the leak was coming from. The rear main seal had a steady drip. So we had to remove the transmission to replace the rear main seal
6/21/2023 Matt Hoenig returned to AAMCO Transmissions stating he had an oil leak, The same procedure was done to clean the engine so we could identify where the leak was coming from, After running for a while we noticed the oil pan gasket was leaking. Since we didn't replace the oil pan gasket it wasn't under warranty.
When Matt Hoenig was notified and given an estimate he got angry and made several threats. So we did it at no charge.
Matt Hoenig's vehicle is a 2012 Ford F150 with a 5 liter engine. It had 173,730 miles on it. Texas heat is rough seals and gaskets over time they will all need to be replaced.
The rear main seal and oil pan gasket have a 90 day warranty.
From the Consumer on Saturday, July 8, 2023
Complaint: 2025****
I am rejecting this response because:
Regards,
Matthew Hoenig
Matthew Hoenig
The mere fact that you deflect responsiblility that you failed to fix my oil leak and left my vehichle in a potential dangerous state by not tightening the battery cable and leaving an oil funnel in my engiine speaks volumes.
Your comment regaring me getting angry and issuing several threats is also laughable as I simply stated that I was told by John(who I realize is no longer there) that I have a twelve month warranty and to bring it in at anytime. Now you are stating that I only have a 90 day warranty even though my work order clearly states twelve months. As far as "several threats" that is absolutely false and you know it. I simply said I would blast you in social media.
At this stage I am not going back and forth with your repair shop.
Please consider this my formal demand for a refund of the original work order in the amountof $1,804.10 resulting from defective mechanic work.
Should I not receive an acceptable resolution within ten business from the date of this notice(07/08/2023), I'll promptly file this case in small claims court. And assuming I win and obtain a money judgment, which will be part of the public record available to credit agencies, I will exhaust all legal rights and remedies in order to collect.
Matt Hoenig
From the Business on Friday, July 14, 2023
God Bless and have a good day.
Preferred solution: Full refund
User's recommendation: Stay away
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