Contact AAMCO Customer Service
AAMCO Phone Numbers and Emails
Toll-Free Number:
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(800) 523-0401
General Info:
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(800) 462-2626Appleton, WI
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(508) 580-5431Brockton, MA
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(718) 277-8080Brooklyn, NY
AAMCO Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
AAMCO Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call AAMCO is 8005230401. 80% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 52% of customers reported contacting a real person successfully.
The average hold time is more than 30 min. The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as AAMCO may ask you for the following information to identify you as a customer: first and last name, phone number or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
AAMCO Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call AAMCO is 8005230401. 80% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 52% of customers reported contacting a real person successfully.
The average hold time is more than 30 min. The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as AAMCO may ask you for the following information to identify you as a customer: first and last name, phone number or email.
People call AAMCO mainly because of product/ service, staff and request for information.
2% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
Customers evaluated the effort they needed to make to contact customer service as difficult.
Contact Information
AAMCO Website:
AAMCO Help Center:
Corporate Office Address:
How Good is AAMCO's Customer Service?
Summary of AAMCO Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call AAMCO?
Product/ Service Question:
- “No paperwork on transmission warranty”
- “Issues with the work done on my car air conditioning. 2nd the work done on my truck transmission”
- “Complaint”
Staff Question:
- “Customer service”
- “Poor service”
- “Poor service and rebuilt transmission doing same thing we brought it in for”
Request for Information Question:
- “I can’t get a hold of Mike from my repair shop. He will not answer the phone. We’re having some issues with the fixing of my transmission. I would like to speak with a customer service representative.”
- “I wanted to find out if my check ever came , I worked in Lafayette with a man named Cory who set me up to get fired now womt let me know if my check came and blocked my call”
- “Keep Help. Paid and repair not done correct.”
Payments and Charges Question:
- “Xtra charges”
- “Being charged $1,700 for job not done well at all the car is still not running after a month and a half this is very bad someone needs to call me from the head office because your reputation is on the line”
- “Pricing dispute”
Return/ Replace Question:
- “Just got my truck back from Aamco a week ago haven't really drove it too much 5,600 going down the road to starter falls off they said they replaced the wiring on the transmission they put a bunch of tape on it can somebody please call me or notify m”
- “AAMCO in Cheyenne refusing to return vehicle”
- “Delayed returned vehicle”
Shipping and Delivery Question:
- “Location information”
- “Not getting the promised time of fix it keeps getting pushed out further and further without beeing notified of the delay unless i call the shop”
- “Lied to at a location”
Refund Question:
- “Refund”
Cards Question:
- “Credit card information”
- “To get a aamco credit card to fix my car”
- “Need card number”
Employment Question:
- “Unlawful termination of employment”
- “W2 for Steven r elkins 12/20/59”
- “Trying to find s transmission builder job”
Website/ Application Question:
- “Install failire”
- “2nd alternator aamco installed went bad 60 days”
- “They've had my Jeep going on 4 weeks trying to find a flex plate to fit the 2nd engine they installed because first one fell apart. 4 weeks and I'm still without my car. No rental offered from them. Rick mgr shut asked me if I wanted him to *** out.”
Other Question:
- “Being scammed by aamco mechanic”
- “Transmission screwed up, local office won't answer me”
- “Terrible issues with AAMCO”
Compare AAMCO Customer Service To
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