Contact AAMCO Customer Service
AAMCO Phone Numbers and Emails
Toll-Free Number:
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(800) 523-0401
General Info:
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(800) 462-2626Appleton, WI
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(508) 580-5431Brockton, MA
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(718) 277-8080Brooklyn, NY
AAMCO Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
AAMCO Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call AAMCO is 8005230401. 80% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 52% of customers reported contacting a real person successfully.
The average hold time is more than 30 min. The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as AAMCO may ask you for the following information to identify you as a customer: first and last name, phone number or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
AAMCO Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call AAMCO is 8005230401. 80% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 52% of customers reported contacting a real person successfully.
The average hold time is more than 30 min. The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as AAMCO may ask you for the following information to identify you as a customer: first and last name, phone number or email.
People call AAMCO mainly because of product/ service, staff and request for information.
2% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
Customers evaluated the effort they needed to make to contact customer service as difficult.
Contact Information
AAMCO Website:
AAMCO Help Center:
Corporate Office Address:
How Good is AAMCO's Customer Service?
Summary of AAMCO Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call AAMCO?
Product/ Service Question:
- Complaint
- “Complaint/question about warranty”
- “Warranty issues”
Staff Question:
- “Your service center sold me a bad transmission”
- “Emergency on the road after receiving AAMCO service”
- “Poor customer service had a tranmission put in 3 months ago and it's already leaking and I'm stranded”
Request for Information Question:
- Aamco in Dover Delaware lost my key fob and is refusing to be helpful
- “Franchisee question”
- “I thought I was treated very unfairly due to my color looking for a lawyer to file a suit”
Payments and Charges Question:
- “Xtra charges”
- “Being charged $1,700 for job not done well at all the car is still not running after a month and a half this is very bad someone needs to call me from the head office because your reputation is on the line”
- “Pricing dispute”
Return/ Replace Question:
- “I took my truck to get my brake pads replaced and was never told that the replace the rotors and drums, until my truck was ready, my bill was $1,200 dollars and I asked why he said they always replace the rotors and drums. So instead of making a big,”
- “Very bad experience with trasmision replacement,damage to my truck door improper instalation”
- “Just got my truck back from Aamco a week ago haven't really drove it too much 5,600 going down the road to starter falls off they said they replaced the wiring on the transmission they put a bunch of tape on it can somebody please call me or notify m”
Shipping and Delivery Question:
- “Delayed return of vehicle”
- “Location information”
- “Not getting the promised time of fix it keeps getting pushed out further and further without beeing notified of the delay unless i call the shop”
Refund Question:
- “Went to an amco gas station, and they my car didn't go through and they still kept $20. And I'm wanting to see about getting a refund”
- “Refund”
Cards Question:
- “Credit card information”
- “To get a aamco credit card to fix my car”
- “Need card number”
Employment Question:
- “Unlawful termination of employment”
- “W2 for Steven r elkins 12/20/59”
- “Trying to find s transmission builder job”
Website/ Application Question:
- “Install failire”
- “2nd alternator aamco installed went bad 60 days”
- “They've had my Jeep going on 4 weeks trying to find a flex plate to fit the 2nd engine they installed because first one fell apart. 4 weeks and I'm still without my car. No rental offered from them. Rick mgr shut asked me if I wanted him to *** out.”
Other Question:
- “Keep getting promises my truck would be repaired over a month”
- “Repair”
- “I was ripped off”
Compare AAMCO Customer Service To
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