Please save yourself the aggravation and DO NOT BRING YOUR CAR TO THIS SHOP!!!!! They are dishonest and try to get over on you so you have to bring your car back for additional repairs. SMH! They already have 7 complaints against them with the Better Business Bureau, this year alone.
My car was smogged on 09/09/11 and passed at East Bay Auto Care in San Leandro. They verified that there were NO leaks at the time of their inspection. The car was then taken to Aamco in Hayward to replace one of the motor mounts on 09/23/11. After an hour or so, Aamco called stating that the other motor mount was damaged and they asked if we wanted that repaired also. We said no, not at this time (financial reasons). No oil leaks or additional damage were mentioned at that time or at the time of completion. Nothing was listed on our work order about leaks, only the other motor mount. We began noticing oil leaking from under the engine on 09/24/11 and the leak kept getting worse as the days went on. We finally contacted Aamco on 09/29/11 to address the problem and brought the car in. When I arrived, he stated that the leak was already present before they began replacing the motor mount. He proceeded to show us their copy of the work order with additional notes about existing leakage that is not on our copy. I asked why that wasn't told to us prior to picking the car up the first time and he did not have an answer for me. He looked at it and then called back and stated that oil is in fact leaking from so many different areas and it's not just a drip anymore. We asked if it was possible if a seal may have been damaged at the time that the motor mount was repaired? And he stated, "No, that's not possible." I then asked, "It's not POSSIBLE?" He replied, "Well, it is POSSIBLE. But my guys don't do that." So since the ALL the oil leaked out of the car, I asked him if he could just kindly put some oil in and I'll be on my way. He told me, "Get the F%#K off my property!" and called the cops on me. The cop told me to just stay away from the shop and that they've already been there numerous times for complaints. There is a different way to generate revenue for company besides sabotaging peoples cars so they have to come back. PLEASE DO NOT BRING YOUR CAR HERE! The amount the charge for labor is enough to turn you away. CRAZINESS!!!!