Not resolved
1.0
Details
0 comments

Aamco located at

1027 E gunhill rd Bronx NY

I went there in October because

The pressure sensor in my 2016 nissan altima went bad

The sensor only cost $30

But they insisted that they do not repair transmission only replace or swaps

Ok cool

So they told me it would cost $2700 I didn't have the money up front but they get u by offering there credit program .... THE transmission was used with 5miles that came from another Altima that was crashed on its way to the dealer. Thats the story THEY gave me

so they took the transmission out of that Altima and gave it to me ....

Mind you anyone knows any time a car has a accident there parts can have Internal Damage

So i agree to pay the $2700

Back in October 2017

NOW for these five months the transmission was running pretty good

All of a sudden it starts jerking hard and knocking hard

Again remember the transmission came out of a vehicle that had a accident = internal PROBS down the line

So i took my car 2 ANTHONY OWNER OF THE BRONX NY LOCATION ON GUNHILL

TOLD HIM THE ISSUE ....

NOW THE BS BEGINS

ALL OF A SUDDEN I NEED MY RECEIPT BECAUSE HE BARLEY REMEMBERS ME AND ALSO * HIS HARD DRIVE WENT DOWN DO HE CANT PULL MY RECEIPT

ALSO I MISPLACED MY RECEIPT

I HAD 2 CALL CORPRATE FOR THEM TO LOCATE MY RECEIPT #

THEN THEY CALLED ANTHONY

AND HE SAYS OK

GOOD NEWS UR STILL UNDER WARRANTY THE WARRENTY WAS 6MONTHS FROM OCTOBER 2017

UNTIL APRIL IM GUESSING

STRIKE 2

HE TELLS ME NO WORRIES ILL CALL MY GUY AND ORDER U A NEW 1 .....SO LAST THURSDAY

3-15-18 he says it should be here by Friday-3-16-18

Or by Monday 3-17-18

So bring it in on Tuesday will do a 1 day job swipe out

Tuesday I bring it

And he says he has 2 move some cars it might be done by early Wednesday....But no worries

WED comes in New York we had a snow storm

All of a sudden he's not there

And his assistant says it will be ready at 1030 am

I knew it was shady because a transmission job takes minimum 5hrs

THEN ALL of a sudden he calls me and says the cars still has a jerk but no worries u might have 2 go 2 the dealership and get a transmission reprogram because my software is down

So i tell him how could u have changed my transmission and it still have the same issue

He made a long lying excuse

So Wed goes and i leave it because it didn't sound right

Now we get to Thursday

And he swore up and down that they changed it the 2nd in command will be back shortly

BUT THE owner won't be back till Monday

So Thursday 3-22-18 i pick the car up and i knew just how the car started THEY never changed the transmission and that he was lying but ok let me be a good customer and go with the flow ....so I drive it and hear the same jerk

The transmission fluid had a burn smell and the rpm was rubbing high before shifting gears

So i go back and this time I go off on the 2nd in command and informed him

The assistant manager name is MARCOS by the way

Tall and heavy set guy

The 2nd in charge says give us a 2nd let me talk to MARCOS about what's going on

30min later they tell me the diagnostic is reading a code

That means it needs a reprogram

I tell him again u guys did not swipe my old 1 out

The 2nd in charge name is JOE

he says yes we did

But u have 2 go 2 the dealer and once they reprogram the tranny it will run good

So after a half day wasted I took all the info they gave me 2 give the dealer The service dept tells me 2 reprogram your car = $300 plus tax

I spent $335 total

So i get the car back from the dealer

SATURDAY morning 3-24-18

And it ran good for 10 min

As i was heading home on the highway the Transmission starts going crazy the Rpm goes almost to 7 and my car starts going a lil wacko and i just dodged a accident

Lucky I was smart enough to make 5 videos of showing what the car was doing

I CURSED a couple times out of frustration but you guys can see for yourself

Threw the grace of God

The car drove 5mph with my foot pushing the gas to the floor and it drove enough to just get me off the highway and 1 block from home where the transmission just blew ....no power in drive or reverse and has a burnt smell

I am disgusted as a customer and i pray everyone reads this and reports these crooks because

IM NOT GONNA let them get away with this

They lied to me

And they used me and took advantage of me and i missed 5days of work plus my

Dealership bill was $335 of wasted money with no way to get a refund

Product or Service Mentioned: Aamco Car Repair.

Reason of review: Poor customer service.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Aamco Reviews

  1. 190 reviews
  2. 33 reviews
  3. 11 reviews
  4. 0 reviews
  5. 13 reviews
Aamco reviews