Aamco Reviews in Atlanta, Georgia
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Lack of Customer Service | Aamco review from Atlanta, Georgia
The AAMCO Transmission shop in Alexandria, LA lacks good customer service. I don't know how their work is, but if it is anything like the customer service, I have recommended that my car dealership, which is footing the bill for fixing or replacing my transmission, take the vehicle somewhere else. For two weeks, AAMCO personnel have been telling me that they will get to the transmission in my 2001 Chrysler Town and Country van before the end of the week. Every time I have gone by the shop, they have not only not even moved my van, but also send a different person out of the office to tell me they will get on my van by the Thursday or Friday of each week. On the following Monday, I have gone by to see why they haven't even moved the van. They keep telling me they are backed up or somebody called in sick and they are short of help. I went back to my car dealer to let them know how poor the service and speed of getting my transmission looked at was going. On Monday, March 29th, the dealer sales person, who sold me the van is going to call them to find out why they haven't even moved the van. If they haven't made any attempt by the time the dealer calls on Monday, the dealer is having the van towed to somewhere else. One other thing that bothers me about this particular AAMCO shop. They have the AAMCO sign on the side of the building, which has holes in some of the building siding. I wonder if they care how their building and reputation looks.
AAMCO means Ripoff
My car broke down in front of this AAMCO in East Point, GA and so I had them repair it. They quoted $600 but told me the master and slave cylinders of my car needed repair. After opening the transmission, they then said the clutch needed repair. Total $1300. I saved this up and found went to pickup the vehicle - they said they had test driven it twice and it was working fine. Got in the car and the car was in the same condition as before not shifting into any gears and getting stuck. I found this amazing. I rode with one of their techs driving and he agreed that there is no-way anyone could have test driven this car and not found this problem. New diagnosis (600 more dollars for labor and then whatever the part will cost). Im not sure if I should stick with them. I KNOW Im being ripped off. For this money I could have bought another used car and the price has tripled from the initial quote.
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