car transmission shop service problem money customer warranty vehicle truck

I will be bringing my truck in for the 4th time they are not | Aamco review from Middletown, New York

I will 4th time they are not fixing it properly I do not have an extra car and I need a rent a car
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Review
#1206599 Review #1206599 is a subjective opinion of poster.
Service
Aamco Truck Repair
Reason of review
Bad quality

I got a machine | Aamco review from Middletown, New York

1.0
Details
I got a machine not a person this will be the 4th time bringing my truck to the Middletown New York location
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Review
#1206596 Review #1206596 is a subjective opinion of poster.
Reason of review
Poor customer service
Beware of the Aamco transmission shop in FWB! This place is a full fledged scam that will make up repairs that your vehicle is in need of and then make excuses for why the original problem still exists all the while still expecting payment for the unnecessary fix. We...
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2 comments
Anonymous
#315001

I wish I had been privy to the knowledge of the grease issue, alas after a total of near $1400 of "repairs" and a very rude phone call from the manager at Aamco our truck still clunks and still whines; I want to point out that the truck did not clunk when we purchased it this is why we brought it in for maintenance. Also, the whining was not there until after they "fixed" it, this whining is noticed at high speeds and after a short distance will give you a terrible headache.

The manager told me that they attempt to diagnose a problem but are not always successful on the first attempt; I can buy that and accept that expect when I brought the truck back to them a day after the rear end rebuild for still present clunking and then the additional whine we were told that it was a double downshifting...then why in God's name did you rebuild the back end if it is a normal noise with the truck? This is the issue that I have.

I have no issue with paying someone for their skill or their work and in the case of most auto mechanics I am grateful for their knowledge and skills. I am aware that repairs are needed as a vehicle ages but this shops took advantage of us and I am completely disgusted.

HarryDavidson I appreciate and thank you for the info that you provided.

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Review
#248862 Review #248862 is a subjective opinion of poster.

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