car transmission shop service problem money customer warranty vehicle truck
Took my sons vehicle there 3 weeks ago and was told it would cost $150 to fix and what the problem was. ZERO customer service from this company at all. We called on the promised repair day and was told oh it's not done yet. This went on for 3 weeks. We charged in the...
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1 comment
Anonymous
#716597

That is my experience to the T with the exception I had to bring it back because the problem return which leads me to believe I spent $2300 for my car to be in storage three weeks and that does not include rental car expenses. Absolutely ridiculous.

.

Never again. Complete RIP OFF and I am totally PISSED OFF!

Review
#446963 Review #446963 is a subjective opinion of poster.
Loss
$500
Tags
  • Amsterdam Transmission LLC
Our son was on the road when he had car trouble. This was the place he stopped. After diagnosing the problems for 1.5 hours they said it was the battery. They charged him $400 for a battery, then 50 miles out he had the same problems. Stopping at another garage they...
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Review
#368903 Review #368903 is a subjective opinion of poster.
Loss
$400
If customer service and just plain being a decent business is what you expect, this is NOT your place. Our SUV was taken here for an unknown transmission issue (transmissions are what they specialize in?). They had our vehicle for a little over 4 weeks. We never once...
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3 comments
Anonymous
#622411

Not only am I upset with the advice from one of the mechanics, I am highly irritated by the mannerisms of the employees. My friend's car broke down on a weekend trip to Morgantown to come visit me.

After having Advance Auto run a diagnositc test on her vehicle we brought it to AAMCO to have it looked at. When we first walked in, the mechanics in the garage started catcalling at us and whistling, which embarassed my friend and myself. After about thirty minutes of waiting the mechanic came in and said "M'am we have a serious problem. It looks like your piston knocked your spark plug loosed and tore out all of the threads.

This means that you're either going to need a new head or a new engine." My friend called her boyfriend's father who is also a mechanic and he said to try putting in another spark plug just to see if it would be blown out as well, but the mechanic took on a smartassed tone with us and hassled us about this. Then about another thirty minutes later he came back in and said there was nothing he could do and that we should call a tow truck. Thankfully, they actually let us keep the vehicle there over night, but when we went to pick it up they once again started whistling at us and embarassing us even further.

To make matters worse, my friend had her car towed home and had another mechanic look at it. The problem was a simple 150 fix and it is now running fine!

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Review
#316466 Review #316466 is a subjective opinion of poster.
Loss
$593

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Mailing Address:
201 Gibraltar Rd.
Horsham, Pennsylvania 19044-2329
United States
Phone:
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