car transmission shop service problem money customer warranty vehicle truck

Customer complaints | Aamco review from Philadelphia, Pennsylvania

I was told to leave a message with customer service
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Review
#1456826 Review #1456826 is a subjective opinion of poster.
Service
Aamco Customer Care

Bad service | Aamco review from Abington, Pennsylvania

1.2
Details
I took my car to the shop on old York Rd they replaced the transmission, they had the car for like 3 months when I took it there it was just an issue with the gears changing. They also done the calipers excited... I got the car back now the check engine light is on and the ABS light and break light I spent almost $4000 .. I was told to drive the car 50 miles and the lights would go out well they have not and they are telling me that I will need $3000 more work done the only issue I had before I took it to them was with the transmission
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#1456764 Review #1456764 is a subjective opinion of poster.
Service
Aamco Car Repair
Reason of review
Poor customer service
I sent my truck to AAMCO for a transmission rebuild. After picking it up and driving it, the transmission went out again. I found that all the fluid had drained out due to a leak. I had to take it back in two more times to get the leak stopped. I arranged for the...
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1 comment
Anonymous
#1619192

Contact Corporate and send complaint to ccowan@americandriveline.com I had much worse issues with Aamco and have been calling customer service and emailing Corporate for the past 6 months. I'm finally getting some help but not trusting them at all!

They need to know that MOST of their transmission shops are ripping people off.

Hope this helps! Good luck!!

Review
#1430608 Review #1430608 is a subjective opinion of poster.
Service
Aamco Truck Repair
Reason of review
Bad quality

Rip off artist | Aamco review from Philadelphia, Pennsylvania

1.0
Details
The owner of these aamco s that are at 570 cottmon ave and 92 buselton pike rips people off i m glad i only worked there for a few months we had a kid come in at the 92 bustelton pike center they said he needed a clutch but then burt who use to work there fixed it so we told jack that the car didn t need the clutch jack took his money anyway he charged him 2300 dollars this guy was only 24 years old and had a new born baby talk about a con artist then there s more
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#1376640 Review #1376640 is a subjective opinion of poster.
Reason of review
Work Experience or Job Application
1.0
Details
I dropped my vehicle off two weeks ago. The warranty company has been waiting on part numbers, prices, and cost of labor to review and approve. I was told my car would be ready for pick up by Thursday. It is now Friday. The warranty company has expressed frustration...
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Review
#1296912 Review #1296912 is a subjective opinion of poster.
Service
Aamco Repair

Terrible experience | Aamco review from Philadelphia, Pennsylvania

1.0
Details
MY CAR has been in the shop 7 times and they can not fix it.They just keep telling me what i want to hear and not fixing it.
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Review
#1189050 Review #1189050 is a subjective opinion of poster.
Service
Aamco Car Repair
Reason of review
Bad quality
1.0
Details
On Friday July 24th I dropped off my 2005 Nissan Pathfinder at AAMCO located at 1117 Lancaster Ave, Reading, PA 19607 for a diagnostic. My vehicle was having the following issues: 1) Positive cable on battery had a loose connection 2) Screeching noise at acceleration...
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Review
#680741 Review #680741 is a subjective opinion of poster.
Cons
  • Never fixed car
  • Service
  • Level of professionalism
Reason of review
Repairs were not completed
Loss
$3000
Preferred solution
Full refund

Under skilled. | Aamco review from Pottstown, Pennsylvania

The owner mike fox has no clue how to opperate a transmission repair shop. He has no skilled techs and is not interested in finding any. He marks the parts up to more then half . He buys transmissions from junk yards, puts them in your car a charges you full price for a transmission overhaul. Dont beleive me just pop your hood and look. 9 times out of 10 im right. He does not even pay rent because the building has been lost to the bank, just go down and see the for sale. Stay away, hes about to go out of business. Just looking to take your money and shut down.
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Review
#572162 Review #572162 is a subjective opinion of poster.
Reason of review
Poor customer service

Aamco's EXTREMELY RUDE CUSTOMER SERVICE REP!!

I had my 2002 Honda Odyssey serviced in Chicago at the Western location, which is at least 40 miles from my home. I was offered a 2 year warranty for my transmission, So I excepted it. Well here I am today with a car that won't move. So I contacted the western location, asking for my car to be serviced at a location closer to my home. Which there is 1 in Waukegan, which is only 10 mins from my home. Plus its 5 min from where my car broke down. However the manager and the NEW OWNER to the western location was not invested in helping me. I explained that I didn't understand what the big deal was, seeing that I was going to another branch of Aamco's? So I called the International Customer Service number, And what a HUGE MISTAKE THAT WAS!!! The women said her name was 'Lashet!' The first words out of her mouth was " I ain't got time for games!! WOE!! What kind of Customer Service people talk like that?? Well apparently Aamco's!! Then I explained my situation to her and she continued to be RUDE. And told me that it was not her fault 'If I did not sit down and read the fine print on the back. She even told me that I had a Year to DO SO! I told her that first of all I trusted the People at Aamco since it is a well established business. Well JOKES ON ME I GUESS! So she then did not want to hear a thing I was saying and Cut me short by telling me to ' HAVE A NICE DAY!! It was so, Like *** i WILL NEVER RECOMMEND OR GO BACK TO A Aamco again!!! What a shame cause I really did like the Manager at the Waukegan location. He at least listened and was willing to help.
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Review
#443607 Review #443607 is a subjective opinion of poster.
Loss
$2600

Illegally Operating as an AAMCO

BUYER BEWARE and PLEASE READ......This AAMCO center is operating under violation and is not currently recognized as an AAMCO Franchise. Due to multiple multiple "documented investigations by AAMCO, the owner Ismail Latiff has been charged with intentionally committed fraud against many customers. He is currently fighting a legal "Material Breach of Franchise Agreement". This center is in jeopardy of having its doors chained shut any day now. I was recruited from another state to relocated here as Ismail's general manager. In my 25 years in this industry, I have never witnessed such a MESS, and so many shabby, fraudulent repairs, mulitple law suites by dissatisfied customers, vendors and of course AAMCO Corporate. Ismail, has encouraged and pleaded with current employees and myself to help him write letters of defense and fabricate facts to help him defend his multiple cases of documented fraud. As of today, I resign my position with him, as I have far too much Christian integrity to be involved in such dishonesty and fraud. If you should doubt any of this, feel free to click on the AAMCO website and you will see there is NO AAMCO franchise in Morgantown WV.
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#420136 Review #420136 is a subjective opinion of poster.
Tags
  • AAMCO Morgantown