car transmission shop service problem money customer warranty vehicle truck
1.0
Details

Update by user Mar 19, 2019

Contact Corporate Customer Service, and don't stop until they FIX your car! Email Mike Pekula at mpekula@americandriveline.com

Update by user Mar 19, 2019

See previous updates....

Update by user Mar 19, 2019

I'm glad the transmission was finally fixed properly but in my opinion there will never be RESOLUTION here. I was...

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3 comments
Anonymous
#1779001

I'm currently going throught the same process. I got a hold of the IRS A and the corporate office.

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Resolved Featured
Review
#1396309 Review #1396309 is a subjective opinion of poster.
Service
Aamco Car Part Replacement
Cons
  • Treated in an ugly manor by owner
  • Shoddy workmanship
  • Dishonesty
Reason of review
Bad quality
Loss
$5000
Preferred solution
Full refund
Tags
  • bad warranty policy
  • Outragous Fees
  • Ripoff Alert
  • Unqualified For Job
  • Bad Quality
  • Lies
  • Poor Turn Around
  • Dishone
Most helpful review

Stolen property while car sat in you Guys shop | Aamco review from Philadelphia, Pennsylvania

1.0
Details
Stolen property while car sat in you Guys shop - Aamco review
Stolen property while car sat in you Guys shop - Aamco review
Stolen property while car sat in you Guys shop - Aamco review
Stolen property while car sat in you Guys shop - Aamco review
Stolen property while car sat in you Guys shop - Aamco review
Stolen property while car sat in you Guys shop - Aamco review
Stolen property while car sat in you Guys shop - Aamco review
Gettin an engine put in my Dodge Charger , so I got on a Payne t plan Mean while I paid them 4,000$ and come to find out they stole two Catalytic converter of my car and the owner Deon told me that I had to pay outta pocket and that there’s nothing he can do I’m seekin either my stuff paid for or my money back and another thing these guys parked some car or truck so cole to my car it cracked my back bumber and they yet to offer any help
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Review
#1691412 Review #1691412 is a subjective opinion of poster.
Service
Aamco Owner
Cons
  • Thievery and false offers
Reason of review
Damaged or defective
Loss
$3
Preferred solution
Full refund
Tags
  • Thief And Liar

Horrible experience | Aamco review from Northwest Harris, Texas

Spent over 1400 dollars to fix my car and it is not fixed. I gas stranded the day I picked it up, having the same exact problems as before. I need my car fixed now, I have no more time. Please contact me swiftly.
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Review
#1767285 Review #1767285 is a subjective opinion of poster.
Pros
  • Corporate name
Cons
  • I would have been out a lot of money for nothing
  • Ridiculous customer service
  • Lack of communication
Reason of review
Poor customer service
Loss
$1432
Preferred solution
Full refund
Tags
  • Unfixed Vehicle

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
hi I took my car in for.how do you service a fuel pump change later on I was notified that I would need a crankshaft sensor not a fuel pump I was okay with that arrangement I never heard back from the technician and then when I did hear back from the guys they told me...
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Review
#1767194 Review #1767194 is a subjective opinion of poster.
Service
Aamco Part Replacement
Reason of review
Damaged or defective
Loss
$2200
Preferred solution
Let the company propose a solution

Stay away | Aamco review from Reading, Pennsylvania

1.6
Details
Took my 2013 Ford Fusion in for emissions &;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; safety inspection. My check engine light was on I had just had the engine replaced. There was a coupon check engine light for free, which was not free cost me $90. The code that it was throwing was for EGR valve replacement. The cost would be $648. I had the work done elsewhere. The part cost $50 RETAIL! So you guys are paying maybe $20 for the part and it took less than 30 minutes to install. There is no way that can be justified!! Lost customer and I am sharing my experience multiple times daily. That is criminal and you all should be ashamed of yourselves!
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Review
#1765500 Review #1765500 is a subjective opinion of poster.
Service
Aamco Oil Change
Pros
  • Cheap inspections
Reason of review
Pricing issue
Loss
$90
Preferred solution
Full refund

Faulty repair | Aamco review

Made repair to transmission then transfer case broke witch had to be removed to rebuild transmission now saying not there fault and wanting me to pay for repairs
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Review
#1761674 Review #1761674 is a subjective opinion of poster.
Cons
  • Warranty
  • Does not stand behind work
Reason of review
Poor customer service

Customer complaints | Aamco review

1.2
Details
I took my 2011 Chevrolet Silverado 3500 HD to the Liberty Road location to have a shift inhibit issue taken care of. The customer service was good experience, however the manager told me that my truck needed a new ignition switch. I said go ahead and replace it was quoted $350.00. The next morning they called and said truck was ready, but you now have a charging issue. The truck sat outside all night.
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Review
#1761414 Review #1761414 is a subjective opinion of poster.
Service
Aamco Repair
Pros
  • Local
Cons
  • Never fixed car
Reason of review
Poor customer service
Loss
$192
Preferred solution
Full refund
Tags
  • Sneaky

Rude and ignorant worker | Aamco review from Anaheim-Santa Ana-Garden Grove, California

1.2
Details
Rude and ignorant worker at desk
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Review
#1757257 Review #1757257 is a subjective opinion of poster.
Service
Aamco Oil Change
Cons
  • How they treated me and didnt help at all
Reason of review
Poor customer service

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
1.0
Details
Do Not Take Car Here, Scam! - Aamco review
Do Not Take Car Here, Scam! - Aamco review
So I took my 2003 Mercedes in for transmission fluid change on Tuesday but, by Wednesday they not only lied about not touching my car but, they made the car misread by hooking my car up to the shop's computer and deactivated several modules to make the cars computer...
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Review
#1755372 Review #1755372 is a subjective opinion of poster.
Service
Aamco Oil Change
Pros
  • Clean shop
Cons
  • Owner is unaware of problems at shop
  • Mechanic are not knowledgeable about foreign cars
  • Manager does a poor job of running shop
Tags
  • aamcoarecrooks

Transmission broke yesterday, had it rebuilt in october of 2018. | Aamco review from Phoenix, Arizona

Left message waiting for call back. Service rep is telling me that my transmission rebuild is out of warranty it has been 15 months since the rebuild. Service rep told me it was definitely something in the transmission that was broke. But its going to cost me $450 for them to take it out and even look at it.
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Review
#1755263 Review #1755263 is a subjective opinion of poster.
Service
Aamco Car Repair
Reason of review
Damaged or defective
Preferred solution
I would like to have this repaired as if it was under warranty or at least at a reduced cost

Don’t try to call this company because they will not answer your call | Aamco review

My son is in Connecticut and getting the run around your company sucks
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Review
#1749615 Review #1749615 is a subjective opinion of poster.
Reason of review
Bad quality

Contact Aamco Customer Service

Website:
Mailing Address:
201 Gibraltar Rd.
Horsham, Pennsylvania 19044-2329
United States
Phone:
(888) 346-3226
All Aamco Contacts

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Car not get car fixed and it has been 4 days Ann I 24 hr phone number | Aamco review

Car is not being fixed
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Review
#1749605 Review #1749605 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Someone call me