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Video interviews are designed to showcase real customer experiences with a variety of companies. They give consumers a chance to tell their side of the story and expand upon their original complaint posted to PissedConsumer.com

I'm still waiting to hear from Mike Pekula at Corporate, RE: another AAMCO shop for recheck of my transmission replaced last year. According to another AAMCO shop, under warranty work must be done by the original shop if located within 50 miles. I refuse to go back to a shop that clearly doesn't care, doesn't know how to fix my car's transmission, and has already wasted enough of my time and money!It's sad that NO ONE at AAMCO will take responsibility for such horrible customer service and inadequate repairs. My transmission was replaced last year. Since then, my car has been back to AAMCO on several occasions for a period of over 3 months. The "check transmission" light has never turned off, and after continued attempts with Aamco, Colfax Ave, Aurora, CO, this issue is still NOT FIXED. Low transmission fluid errors continue, even after replacing fluid. Car continues to have issues, presently, Torque Converter/Torque Lockup Solenoid. I have not only lost money on car rentals, Lyft/Uber rides, but also down over $3800 in replacing the transmission which probably never needing replacing. This "check transmission" light was NEVER on before the car was taken to AAMCO. I have been treated like a "stupid woman", talked down to, and have caught both the owner and managers of this shop in several LIES. They have not done anything right!!!I have since taken my car to another transmission shop, locally, non-AAMCO, for a second opinion. My dashboard lights "check transmission" and "check engine" have never turned off since my transmission was replaced last year. And the "check transmission" light was never on, until after my transmission was replaced. Somehow, even after the last visit to AAMCO on Colfax, Denver, CO, where they had my car for 2 months, it turned out the transmission fluid was 2 quarts low?? Even after "waiting for parts to rebuild transmission"??? Further proof of the lies from this store!I am requesting a REFUND from AAMCO, for all the car rentals, lies, poor customer service, and non resolution of car repairs needed. This store clearly is NOT qualified to work on transmission, especially for Isuzu. I realize my car is 16 yrs old, parts for Isuzu are hard to find, and this car no longer sold in USA, but AAMCO told me they could repair my car. Instead, I have more issues than I had before I took my car to this store! I truly believe nothing was done after the initial transmission repair, and I'm still convinced transmission DID NOT need to be replaced.REFUND my money!!!I do not want any AAMCO repair shop working on my car!!!Time to call the news, consumer reports and really get the job done!!
Most helpful review

Stolen property while car sat in you Guys shop | Aamco review from Philadelphia, Pennsylvania

1.0
Details
Stolen property while car sat in you Guys shop - Aamco review
Stolen property while car sat in you Guys shop - Aamco review
Stolen property while car sat in you Guys shop - Aamco review
Stolen property while car sat in you Guys shop - Aamco review
Stolen property while car sat in you Guys shop - Aamco review
Stolen property while car sat in you Guys shop - Aamco review
Stolen property while car sat in you Guys shop - Aamco review
Gettin an engine put in my Dodge Charger , so I got on a Payne t plan Mean while I paid them 4,000$ and come to find out they stole two Catalytic converter of my car and the owner Deon told me that I had to pay outta pocket and that there’s nothing he can do I’m seekin either my stuff paid for or my money back and another thing these guys parked some car or truck so cole to my car it cracked my back bumber and they yet to offer any help
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Review
#1691412 Review #1691412 is a subjective opinion of poster.
Service
Aamco Owner
Cons
  • Thievery and false offers
Reason of review
Damaged or defective
Loss
$3
Preferred solution
Full refund
Tags
  • Thief And Liar

Stay away | Aamco review from Reading, Pennsylvania

1.6
Details
Took my 2013 Ford Fusion in for emissions &;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; safety inspection. My check engine light was on I had just had the engine replaced. There was a coupon check engine light for free, which was not free cost me $90. The code that it was throwing was for EGR valve replacement. The cost would be $648. I had the work done elsewhere. The part cost $50 RETAIL! So you guys are paying maybe $20 for the part and it took less than 30 minutes to install. There is no way that can be justified!! Lost customer and I am sharing my experience multiple times daily. That is criminal and you all should be ashamed of yourselves!
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Review
#1765500 Review #1765500 is a subjective opinion of poster.
Service
Aamco Oil Change
Pros
  • Cheap inspections
Reason of review
Pricing issue
Loss
$90
Preferred solution
Full refund

Faulty repair | Aamco review

Made repair to transmission then transfer case broke witch had to be removed to rebuild transmission now saying not there fault and wanting me to pay for repairs
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Review
#1761674 Review #1761674 is a subjective opinion of poster.
Cons
  • Warranty
  • Does not stand behind work
Reason of review
Poor customer service

Customer complaints | Aamco review

1.2
Details
I took my 2011 Chevrolet Silverado 3500 HD to the Liberty Road location to have a shift inhibit issue taken care of. The customer service was good experience, however the manager told me that my truck needed a new ignition switch. I said go ahead and replace it was quoted $350.00. The next morning they called and said truck was ready, but you now have a charging issue. The truck sat outside all night.
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Review
#1761414 Review #1761414 is a subjective opinion of poster.
Service
Aamco Repair
Pros
  • Local
Cons
  • Never fixed car
Reason of review
Poor customer service
Loss
$192
Preferred solution
Full refund
Tags
  • Sneaky

Rude and ignorant worker | Aamco review from Anaheim-Santa Ana-Garden Grove, California

1.2
Details
Rude and ignorant worker at desk
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Review
#1757257 Review #1757257 is a subjective opinion of poster.
Service
Aamco Oil Change
Cons
  • How they treated me and didnt help at all
Reason of review
Poor customer service

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Verified Reviewer
1.0
Details
Do Not Take Car Here, Scam! - Aamco review
Do Not Take Car Here, Scam! - Aamco review
So I took my 2003 Mercedes in for transmission fluid change on Tuesday but, by Wednesday they not only lied about not touching my car but, they made the car misread by hooking my car up to the shop's computer and deactivated several modules to make the cars computer...
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Review
#1755372 Review #1755372 is a subjective opinion of poster.
Service
Aamco Oil Change
Pros
  • Clean shop
Cons
  • Mechanic are not knowledgeable about foreign cars
  • Owner is unaware of problems at shop
  • Manager does a poor job of running shop
Tags
  • aamcoarecrooks

Transmission broke yesterday, had it rebuilt in october of 2018. | Aamco review from Phoenix, Arizona

Left message waiting for call back. Service rep is telling me that my transmission rebuild is out of warranty it has been 15 months since the rebuild. Service rep told me it was definitely something in the transmission that was broke. But its going to cost me $450 for them to take it out and even look at it.
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Review
#1755263 Review #1755263 is a subjective opinion of poster.
Service
Aamco Car Repair
Reason of review
Damaged or defective
Preferred solution
I would like to have this repaired as if it was under warranty or at least at a reduced cost

Don’t try to call this company because they will not answer your call | Aamco review

My son is in Connecticut and getting the run around your company sucks
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Review
#1749615 Review #1749615 is a subjective opinion of poster.
Reason of review
Bad quality

Car not get car fixed and it has been 4 days Ann I 24 hr phone number | Aamco review

Car is not being fixed
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Review
#1749605 Review #1749605 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Someone call me
My name is Gretchen Romero. I when filed a complaint before and I am filing another today. I live in plant City and I took my car to aamco for some work that my warranty covers. Fast forward to going on 2 months later I still do not have my car. There's always an...
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Review
#1746706 Review #1746706 is a subjective opinion of poster.

Contact Aamco Customer Service

Website:
Mailing Address:
201 Gibraltar Rd.
Horsham, Pennsylvania 19044-2329
United States
Phone:
(888) 346-3226
All Aamco Contacts

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Latest Question

Aamco Questions
1.0
Details
I already put a review in google reviews. Today Im SHOCKED. I called only asking if they could have my car for Monday because I needed for work on Tuesday after I brought Friday because of a warranty issue. The manager answered yelling at me, it was intimidating I...
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Review
#1745918 Review #1745918 is a subjective opinion of poster.
Service
Aamco Customer Care