Northampton, Massachusetts


I had a supposed "brand new" transmission put in 4 months ago. The transmission already has broken down. They are the worst communicators about what is going on with your car and will take at least a week to diagnose ANY problem with it. Their technicians have no idea what they are doing. I saw my car in the same spot for 4 days outside the shop while they were supposedly "doing everything they could to find the problem". They insisted they fixed the transmission problem and did extra work on my front end. The day I got it back after it took them over a week to diagnose it, it broke down! It then sat at their shop for another week where the ytold me it was 10 different problems, NONE of which it was.

PLEASE... if you want to save major money and stress, DO NOT BRING YOUR CAR HERE.

Monetary Loss: $3600.

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