car transmission shop service problem money customer warranty vehicle truck

They charged for tow even though is was not fixed right the first time. | Aamco review from Houston, Texas

They towed my car then they charged me after no warning that I would be charged. After I took the car to them 5 times. And the car still doesn't run right. If you don't know how to fix VW don't take our money and pertend like you know what your doing. After money spent and time spent back and forth and after paying for a tow that I believe I should not had paid because I was taking it back to them to fix after so many times done wrong. They tell me to take it to the dealership VW....What loosers never again will I spend my money and time at AAMCO.Be Warned..
View full review
Review
#209556 Review #209556 is a subjective opinion of poster.

Wasted time and money! | Aamco review from San Antonio, Texas

went for free transmission check in san antonio, tx. told couldnt find problem with out opening trans. allowed because was told that the cost would be deducted from labor after trans was repaired. well they wanted 2,200 hundred dollars to rebuild my trans. i informed them that i would pass and get repaired somewhere else. 5 days later and $389.00 dollars later and after being lied too that my truck trans was being put back together and installed that took 5 days. DO NOT GO THERE THE EMPLOYEES ARE AS BAD THE THE SUPERVISORS. HE NEVER RETURNED MY CALLS AFTER I INFORMED HIM I WOULD TAKE MY BUSINESS SOMEWHERE ELSE. i would rather walk then take my truck back there. my truck is worse now after they messed with it.
View full review
1 comment
Anonymous
#507325

which aamco? there are 3, o2 are owned by carl cox, one is owned by someone else, cant remember his name.

Review
#199902 Review #199902 is a subjective opinion of poster.
Loss
$389
I had very very bad experience with AMMCO. Do not do service at AMMCO. They will rip you of completely. They don't car about customer at all. They are liar. They told gave me estimate on phone and final bill became twice the estimate. They made my car even worst...
View full review
6 comments
Benjermin
#1708711

It's sad but if your here you've probably already been a Victor of the fraud. Ammco off Gainsborough sq.

Chesapeake,VA charged me $210.00 to do an account check and recharge. While checking local mechanics and even another ammco nearby they would charge 149.95 and under. His bait "FREE AC CHECK" So they start with free initial then they need to do more with machine, he sales pitched me that most likely my car would work after all this was done,in the rare event it wouldn't work. Of course being held there for hours then told to really now we must do this.

I did it and mostly heard I'd be going home with cold air. I wasn't even ready to pay 150.00 for AC diagnosis let alone 210.00 to check my car.

BAD PLACE! some mechanics work for you but in this case the customer is $$$.

View more comments
Review
#195883 Review #195883 is a subjective opinion of poster.
Loss
$1000

Aamco in killeen texas

I recently took my Mazda protege into this named AAMCO. After i told them the symptoms, they told me the problem was a switch. The following week i returned to pick up the car, paid them the almost $500 bill and proceeded to leave with my vehicle. When i get down the block i observe that my car is having the same problems. So i return the car immediately and tell them its not fixed and they tell me its a computer and i have to buy a new computer! After i had just paid for a part that did not fix it! after two weeks of not having a car they replaced the computer and the car would not run at all. So i told them to put my old computer back in the car and i would take it somewhere else. In the end my car is no better and i am $500 broker, so never take any car to this shop. They will take your money and shaft you without a thanks. The nice black man "Rob" promised to get my car back on the road in a "JIFFY". THANKS FOR NOTHING AAMCO
View full review
Review
#194670 Review #194670 is a subjective opinion of poster.
Loss
$500

AAMCO does not stand behind warranty!

AAMCO in the Mission Bend subdivision of Houston, Texas, does not stand by its warranty! It prefers instead to milk customers then give them shoddy work! It is a wonder to me that I overcame my skepticism of the company's reputation and threw caution to the wind. And I regret that I did! After I paid $2K to have a rebuilt transmission installed in my vehicle (and part of that being extra for a 12 month/12,000 mile warranty) the vehicle has been in the shop to repair the repair 3 times - the latest being a sensor which malfunctioned. However, AAMCO will not honor its warranty, stating that the sensor is not part of the transmission! These people are unbelievable! If you want to throw good money after bad, go to AAMCO. Just remember to bring the grease,'cause it'll be a painful screwin' otherwise!
View full review
1 comment
Anonymous
#800494

I called AAMCO in Lake Worth, FL on 3/19/14 to have them tow my car to check to see why my car wasn’t changing gears. On 3/20/14 Alex called me back and said that I need a new transmission and it would cost me $1500.

He said the job would be complete tuesday 3/24/14. I gave him a verbal permission to start working on my car. Alex told me that since it was a big job, he would need a deposit of $600. On saturday morning i brought him the deposit and he reassured me again that my car would be complete on tuesday.

On tuesday afternoon, I called Alex to make sure my car was done and he said no and that they were waiting on one part. He assured me that my car would be complete Wednesday afternoon. I called again Wednesday and he said that my transmission was rebuilt and all they had to do was a test drive and that he would give me a call. Since i didn’t hear from him thursday morning, i had my boyfriend call him.

He said that he got a speed sensor error code and that he ordered the part and he would have my car on friday. Alex called me friday morning and said that my car is ready to be picked up. When the tow truck picked up my car, the only issue it had was the transmission. When i went to pick up my car, my motor making noise as if a hammer is hitting it, my car turns off when i put in park and Alex refuses to listen to me that they just made a bigger problem on my car.

I refused to pay for a car that’s in worse shape then when i brought it in. I called Alex this morning 3/31/14 to ask for corporate’s number, Alex told me “if I contact corporate then the owners will delay fixing my vehicle”.

I asked him for the owner’s name and he refused to give me that information. We are on day number 12 and I still DON’T have my car.

Review
#176191 Review #176191 is a subjective opinion of poster.

Got screwd by Aamco out of $1900

I took my Jeep to the New Braunsfel Aamco to get my Jeep fixed,it was turning off just driving along,as it was the closest shop when my car stalled. $1900 later the manager said my car was fixed. A few days later it stalled again and took it back. They said they fixed it, again it stalled, took it back 4 times ,same thing. It stalled on me in Cedar Park, Texas and took it to the Aamco there and was told it was the computer all along,costing another $700.I called the customer relations office and was told (too bad you're scrwed)if you will.
View full review
Review
#127819 Review #127819 is a subjective opinion of poster.

Buying a aamco after 20 yr. of service

i worked for aamco for years . i will be buying a store now. not all aamco,s are bad. just like all guns aren,t bad. its some owners/and lack of knowledge tech,s. aamco has the training and knowledge, but the people working for them need to want to keep up with todays cars , they are depending on the knowledge they learned years ago .the employer must insist they stay up date .aamco, surplies this information, ican fix car that why im able to buy a store... im great at what i do ..are you?????? how well are u at your job
View full review
2 comments
Anonymous
#41421

poor fella for sure.......

wait til he starts getting complaints from pissed consumers!!!

Anonymous
#30786

:sigh poor fella

View more comments (1)
Review
#126956 Review #126956 is a subjective opinion of poster.
AAMCO San Marcos scammed me the same way AAMCO trains their franchises to scam people all over the country. I have read this complaint all over the internet since it happened to me. Took my car in to have a diagnostic run. They told me I needed to have the transmission...
View full review
10 comments
Anonymous
#240911

Same thing happened multiple times at this owner's New Braunfels store. He has been sued multiple times over it.

His tactic is to hold a car hostage and bully the owner. How he was allowed to do this to so many people for so long is beyond. It took him getting arrested for arson and insurance fraud to stop him.

They should add extortion to the charges. Who knows how much money he's swindled from people over the years.

View more comments
Review
#109768 Review #109768 is a subjective opinion of poster.