We took our car in because it wasn’t shifting correctly. At first we were assured it could be fixed, and were charged $1500.
Two days later we were informed that the problem they “repaired” wasn’t the problem, and it would cost an additional $900 to “fix” it this time. We refused to pay this additional cost. When we asked them to put our car back as it was and refund our money they refused. Long story short, it took them 24 days to reset our computer (resetting a computer takes approx.
1 hour). Our car went to 3 different locations in AZ (9723 E Southern Ave., 5026 E Main, and 2341 S Val Vista). Every day we had to call and speak to managers. In the end, though we DID pay for many frivolous repairs, I will admit, it seemed to be shifting correctly.
The HUGE crack in our windshield when we got it back though was not Aamco’s problem, since we couldn’t PROVE it wasn’t there when we brought the car in.
What a nightmare!