I brought my Toyota 4 runner in for a diagnostic review at your Dana Point, Ca store. Seeing it would take a while I walked across the street and sat watching from the other side of the street.
My car never moved an inch and all I saw was a guy standing by it for maybe a couple seconds. They then called me and said it was done.
When I asked why my car didn't move they mentioned the mechanic parked it in the very same spot which was a complete lie. When I mentioned I was watching from across the street they became rude and said I didn't know what a 42 point inspection was.
I left feeling they were complete rip off artists, and I will never go there again.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.