I went to this shop to have my transmission diagnoised and repaired and when they tore it down they showed us what is wrong and gave an outrageous price for the repairs( $3200). We paid them for the diagnosis and work done of $359 and we decided to get a second opinion at a Ford dealership.
We had our vehicle towed with our transmission in pieces the Ford dealership inspected and informed us that several parts were severely damaged and quite a few parts did not belong to an actual tranmission nor were the parts that were given to us belong to our transmission . We should have known that when John (the manager) tried to give us the wrong torch converter and we had to correct him on spot to get the right one. The owner Jason Pryor is no better than the shop across the street (Rain water's Transmission). We actually spoke to one of Jason's guys at the shop and he gave us his cell phone number and said this happens quite frequently.
Jason was very defensive and rude and lacks severely in customer service and his shop is extremely untrustworthy. Mr. Pryor was more concerned that I had his cell phone number than he was that his employees and possibly including him are trying to make people pay new prices from "stolen" parts from people who chose not to use his shop after a diagnosis and quote. I have also contacted the BBB and will follow up with a complaint made to Aamco Corporate.
Should anyone else have a similar issue and want Mr.
Pryor's cell phone number and the corporate contact please let me know. I will be happy to share.
Reason of review: Damaged or defective.
Monetary Loss: $2100.
Preferred solution: Full refund.
Aamco Cons: Entire shop, Shop and service.