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Aamco review in Chesapeake, Virginia: Bad customer service. Over charge

Yesterday I took my car to amco to get free inspection. Most place charge about 70-80. I knew they may need more diagnostics but never expected a full day with my car and a bill for 210.00 for hot air! Manager even commented when I said so I have no air. He said oh yes you do, hot air! Sales pitched and lied. I called other amcos and they were 149.$ even Honda was cheaper at 134.$ for same work. I'm disputing. Hes more in support of the business then the customers that make it one. He was not willing to admit he was wrong to his customer.
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Review
#1569516 Review #1569516 is a subjective opinion of poster.
Pros
  • Clean waiting room
Cons
  • Lied overcharge called many shops and all cheaper for job
Reason of review
Not as described/ advertised
Loss
$60
Preferred solution
Price reduction
1.0
Details
4 months ago I was having an issue with oil leaking from my engine and went to them to get the issue fixed 1500$ dollars later my car is now leaking twice the oil and smoking! I took it somewhere else and they said they didnt take the engine out all the way and now its...
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Review
#1443641 Review #1443641 is a subjective opinion of poster.
Service
Aamco Car Repair
Reason of review
Bad quality
1.0
Details
AAMCO Corporate Office Customer Service in Pa is the worse, unreliable, unprofessional, non responsive I've ever dealt with. In 2016 AAMCO in Chantilly VA installed a remanufactured transmission in my vehicle which has not work properly since the work was done. I have...
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Review
#1407204 Review #1407204 is a subjective opinion of poster.
Service
Aamco Transmission Replacement
Cons
  • Unfair to customer advertisement
  • Warranty
  • Should not have relied on the national aamco brand
Reason of review
Damaged or defective
Loss
$4000
Preferred solution
Deliver product or service ordered
Tags
  • Transmission Repair
Got my car on Friday took it back the same day after I gave them $817 I notice my temperature gauge was going all the way to hot my fans wasn’t even working under the hood was working when it was put in that shop I got talk to real nasty and very unprofessional when I...
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1 comment
isabel c
#1662851

Contact Corporate Customer Service, and don't stop until they FIX your car! "

Review
#1365000 Review #1365000 is a subjective opinion of poster.
Service
Aamco Repair

Aamco review in Fredericksburg, Virginia: Not happy

Got a machine just more run around...$3600.00 later
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Review
#1211179 Review #1211179 is a subjective opinion of poster.

Aamco review in Chantilly, Virginia: The know-it-all manager does not know-it-all!

1.2
Details
Stay away! The know-it all manager does not know it all. A year and a half ago, I took my '91 VW Vanagon here to have a transmission replaced. I sourced the transmission myself and had it shipped from California to AAMCO Chantilly. It was a $5000 custom transmission fit into a standard VW casing, and was shipped dry. Since then I've put about 6000 miles on the van (not my daily-driver). I had several back-and-forth's with the manager, Terry Bradley. In addition to the transmission, I needed a $450 custom transmission oil cooler installed. The cooler came with custom hoses and fittings, of which neither were used. I implored Terry to communicate with the transmission builder in Ca. about how to install this custom job. I had given Terry a copy of all contact information (the builder specifically asked for the installer to contact him, and I'd let Terry know this). I had also left several copies of the contact info and instructions inside the vehicle. Terry never bothered to reach out; he 'knew' how to do it, he couldn't be bothered. No, he didn't 'know' how to do it. I should have pulled my van away when my spidey-sense told me not to trust this guy. I let my desperation for a running van win. First of all, the oil cooler was installed upside down; it has a thermostatically controlled fan that needs to blow the heat away from the van, not up into it (seems obvious, right?). The bigger problem, however, is that there are two parts to this VW Transmission, the gears and the transaxle/differential, each requiring their own type of fluid. Well, the other day, I was driving the van home from a camping trip in WV and the transmission started making some horrible noises. Since my disappointing trip to AAMCO, I've found a local guy who really knows about these Vanagons. I took the van to him, and he discovered my transmission was not happy because the differential had been filled with transmission fluid instead of differential oil. Fortunately, it seems there's not too much damage to the ring and pinion, (the truly expensive, custom parts with a limited number in existence on earth). Replacing with the proper oil has helped some of the problem, but there's still something wrong in the gearbox, possibly with shot bearings and further work is needed. Long story short, I do believe this problem was primarily caused by Terry's arrogance in not contacting the builder about the specifics of this transmission. I am not taking my van back to this AAMCO because I have zero faith in Terry/AAMCO's ability to manage this problem and I have even less faith in his willingness to accept responsibility for this mistake. Judging by the number of recent lawsuits in Fairfax County (https://eapps.courts.state.va.us/gdcourts/captchaVerification.do?landing=landing) against this AAMCO, as well as against the manager Terry Bradley personally (he doesn't seem to want to pay his rent), I don't trust this AAMCO to take responsibility for their faults, nor to correct the error with integrity, I highly recommend you stay away. Depending on the final cost to me to repair this problem, I am considering my own lawsuit naming both the manager as well as AAMCO itself.
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Review
#1074739 Review #1074739 is a subjective opinion of poster.
Service
Aamco Car Repair
Reason of review
Bad quality
Loss
$6000
Preferred solution
Full refund
1.0
Details
I made an appointment for check light engine, been told it takes 2 to 3 hours for diagnostics ,since nobody called me after 3 hours I called and they told me that they did diagnostics and found out that there is a transmission failure and it will cost me 1495 $ for...
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Review
#784526 Review #784526 is a subjective opinion of poster.
Reason of review
Poor customer service
AMMCO is a terrible company. BE CAREFUL...I took my truck over for tranny repair...said 3K but before it was over I had spent 5K. Every time I took the truck back something else was broken and needed fixing. Even new stuff from the dealer that was new was replaced...
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Review
#761112 Review #761112 is a subjective opinion of poster.
Cons
  • Lied too
Reason of review
Pricing issue
Loss
$5000
Preferred solution
Full refund

Aamco Car Repair Review

No financing available, El Paso Tx. These thiefs took my money, took in the car 3 times and never got fixed. You are a thief and you know it. Do not take your vehicle to aamco in El Paso Tx, Ty will take ur money. Mr. Ty Boughter I want my money back.
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Review
#782491 Review #782491 is a subjective opinion of poster.
Service
Aamco Car Repair
Reason of review
Bad quality

Contact Aamco Customer Service

Website:
Mailing Address:
201 Gibraltar Rd.
Horsham, Pennsylvania 19044-2329
United States
Phone:
(888) 346-3226
All Aamco Contacts

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Aamco - Car Inspection Review from Virginia Beach, Virginia

1.0
Details
Took my car into Aamco for state inspection only due to convient location. Specifically told I wanted nothing else but that. Got a call from Dave at the front desk stating I had a oil leak I told him not to touch the vehicle and I will pick back up on Monday. Needless to say my car went from running perfectly fine to not running at all. Took my car to a trusted mechanic to investigate further. Save your time & money don't go to this place you have been warned
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Review
#631501 Review #631501 is a subjective opinion of poster.
Reason of review
Poor customer service