State: Virginia Product: Aamco Car Repair Clear all filters (3 of 108 reviews match)
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1.0
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4 months ago I was having an issue with oil leaking from my engine and went to them to get the issue fixed 1500$ dollars later my car is now leaking twice the oil and smoking! I took it somewhere else and they said they didnt take the engine out all the way and now its...
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#1443641 Review #1443641 is a subjective opinion of poster.
Service
Aamco Car Repair
Reason of review
Bad quality

Aamco in Chantilly, Virginia - The know-it-all manager does not know-it-all!

1.2
Details
Stay away! The know-it all manager does not know it all. A year and a half ago, I took my '91 VW Vanagon here to have a transmission replaced. I sourced the transmission myself and had it shipped from California to AAMCO Chantilly. It was a $5000 custom transmission fit into a standard VW casing, and was shipped dry. Since then I've put about 6000 miles on the van (not my daily-driver). I had several back-and-forth's with the manager, Terry Bradley. In addition to the transmission, I needed a $450 custom transmission oil cooler installed. The cooler came with custom hoses and fittings, of which neither were used. I implored Terry to communicate with the transmission builder in Ca. about how to install this custom job. I had given Terry a copy of all contact information (the builder specifically asked for the installer to contact him, and I'd let Terry know this). I had also left several copies of the contact info and instructions inside the vehicle. Terry never bothered to reach out; he 'knew' how to do it, he couldn't be bothered. No, he didn't 'know' how to do it. I should have pulled my van away when my spidey-sense told me not to trust this guy. I let my desperation for a running van win. First of all, the oil cooler was installed upside down; it has a thermostatically controlled fan that needs to blow the heat away from the van, not up into it (seems obvious, right?). The bigger problem, however, is that there are two parts to this VW Transmission, the gears and the transaxle/differential, each requiring their own type of fluid. Well, the other day, I was driving the van home from a camping trip in WV and the transmission started making some horrible noises. Since my disappointing trip to AAMCO, I've found a local guy who really knows about these Vanagons. I took the van to him, and he discovered my transmission was not happy because the differential had been filled with transmission fluid instead of differential oil. Fortunately, it seems there's not too much damage to the ring and pinion, (the truly expensive, custom parts with a limited number in existence on earth). Replacing with the proper oil has helped some of the problem, but there's still something wrong in the gearbox, possibly with shot bearings and further work is needed. Long story short, I do believe this problem was primarily caused by Terry's arrogance in not contacting the builder about the specifics of this transmission. I am not taking my van back to this AAMCO because I have zero faith in Terry/AAMCO's ability to manage this problem and I have even less faith in his willingness to accept responsibility for this mistake. Judging by the number of recent lawsuits in Fairfax County (https://eapps.courts.state.va.us/gdcourts/captchaVerification.do?landing=landing) against this AAMCO, as well as against the manager Terry Bradley personally (he doesn't seem to want to pay his rent), I don't trust this AAMCO to take responsibility for their faults, nor to correct the error with integrity, I highly recommend you stay away. Depending on the final cost to me to repair this problem, I am considering my own lawsuit naming both the manager as well as AAMCO itself.
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#1074739 Review #1074739 is a subjective opinion of poster.
Service
Aamco Car Repair
Reason of review
Bad quality
Loss
$6000
Preferred solution
Full refund

Aamco Car Repair Review

No financing available, El Paso Tx. These thiefs took my money, took in the car 3 times and never got fixed. You are a thief and you know it. Do not take your vehicle to aamco in El Paso Tx, Ty will take ur money. Mr. Ty Boughter I want my money back.
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#782491 Review #782491 is a subjective opinion of poster.
Service
Aamco Car Repair
Reason of review
Bad quality

Contact Aamco Customer Service

Website:
www.aamco.com
Mailing Address:
201 Gibraltar Rd.
Horsham, Pennsylvania 19044-2329
United States
Phone:
(888) 346-3226
All Aamco Contacts

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