Aamco Reviews in Alexandria, Virginia
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I made an appointment for check light engine, been told it takes 2 to 3 hours for diagnostics ,since nobody called me after 3 hours I called and they told me that they did diagnostics and found out that there is a transmission failure and it will cost me 1495 $ for...
Reason of review
Poor customer service
AAMCO of Alexandria VA - VERY BAD
Do not take your car to the AAMCO transmission "service" center in Alexandria, VA - on Pickett Street. We paid for a brand new transmission there a little over a year ago and have had nothing but problems since then (the shoddy repairs only held together for a few weeks to a few months at a time - we have been back SEVEN TIMES in the last 15 months, even though we paid for and should have received a brand new transmission) and now we're being told that our warranty (which is supposed to entitle us to 12 months of TROUBLE-FREE service) is up, even though we never ever even got close to 12 months of trouble-free service. All we want is to have our car fixed for the money we spent ($3200), and not only are we out the money and not able to drive the car, it has been in this shop for much of the last year, since every time we take it in with a problem (actually the same problem, over and over) they sat on it for a week or two before they even looked at it. Don't EVER EVER take your car there. Your money and time are too valuable. Go to someone who actually knows what they're doing.
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